Senior Lead, ServiceNow Developer
Northern Trust2 days ago
Base Salary
$115k - $195k/yr
Responsibilities
- Design, configure, develop, and optimize ServiceNow Vulnerability Response and Configuration Compliance capabilities.
- Develop workflows and automation for vulnerability and compliance ingestion, normalization, prioritization, assignment, remediation, exceptions, tracking, and closure.
- Build and troubleshoot integrations using REST/SOAP APIs, IntegrationHub, MID Servers, Import Sets, and Transform Maps.
- Develop ServiceNow server-side and client-side scripts, Flow Designer flows, business rules, UI policies, client scripts, ACLs, scheduled jobs, notifications, and reusable components.
- Improve CMDB data quality, CI matching, reconciliation, asset identification, and relationships between infrastructure assets and security findings.
- Create dashboards and reporting for vulnerabilities, compliance findings, remediation status, exceptions, and aging.
- Support automated testing, platform upgrades, patches, regression testing, release validation, deployments, and production support.
- Provide technical leadership through design reviews, code reviews, architecture and release-readiness reviews, and development standards.
- Maintain technical documentation, solution designs, configuration documentation, and operational support procedures.
Requirements
- At least 5 years of hands-on ServiceNow development or engineering experience.
- Strong experience with JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer, IntegrationHub, REST/SOAP integrations, MID Servers, Import Sets, Transform Maps, and Automated Test Framework.
- Hands-on experience implementing, developing, or supporting ServiceNow Vulnerability Response.
- Experience with Configuration Compliance or comparable ServiceNow security and compliance capabilities.
- Strong understanding of ServiceNow CMDB, CI relationships, asset and CI identification, and data-quality dependencies.
- Experience troubleshooting integrations and high-volume data-processing workflows across development, test/UAT, and production environments.
- Understanding of source control, release management, testing, enterprise change-management practices, and ServiceNow platform architecture.
- Preferred: 5–7 years integrating ServiceNow with vulnerability or security platforms such as Tenable, Qualys, Rapid7, Microsoft Defender, or similar technologies.
- Preferred: experience with ServiceNow Security Operations, cybersecurity workflows, vulnerability concepts, CVEs, CVSS scoring, remediation SLAs, CIS Benchmarks, NIST guidance, ServiceNow Discovery, Service Graph Connectors, and DevOps/CI-CD practices.
- Preferred certifications include ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, relevant ServiceNow Security Operations or Vulnerability Response accreditation, Security+, or CISSP.
Benefits
- Comprehensive benefits package including 401(k) and pension retirement benefits.
- Medical, dental, vision, spending accounts, disability coverage, paid time off, parental and caregiver leave, life and accident insurance, and voluntary and well-being benefits.
- Discretionary bonus program that may include an equity component.
- Flexible and collaborative work culture with internal mobility and accessible senior leadership.
- Inclusive workplace and community philanthropy programs.
Tech Stack
Categories
About Northern Trust
Northern Trust is a financial services company that provides asset servicing (custody and fund administration), asset management, wealth management, and banking/treasury services to institutions, corporations, and affluent families. Its business model centers on fees for assets under custody/administration and management, plus banking services. Founded in 1889 and headquartered in Chicago, it is publicly traded on Nasdaq (NTRS) and serves clients across the Americas, EMEA, and APAC.