1 day ago
Panama City, FL, USASenior
Responsibilities
- Act as a process business owner and RPA automation subject matter expert.
- Consult with business leaders and partner with cross-functional business, IT, support, and automation teams.
- Define technical, operational, and user requirements and lead solution delivery.
- Design, develop, configure, test, implement, and maintain RPA bots and automated processes.
- Identify process-improvement opportunities and automate multiple business processes.
- Provide ongoing operational support, including upgrades, defect fixes, troubleshooting, and process changes.
- Create process maps, risk-impact documents, technical designs, and other automation documentation.
- Collaborate with test teams during UAT to resolve assigned defects.
- Lead workstream activities including estimation, planning, stakeholder management, and project quality.
- Train and onboard automation-team members and supervise bot scheduling and control-room activities.
- Present complex information and project data to technical and non-technical stakeholders.
- Report status, issues, and risks to business leads and the Automation Manager.
Requirements
- At least 3 years of experience leading workstreams.
- At least 3 years of experience leading systems projects and owning development-phase execution.
- At least 2 years of programming experience with technologies such as .NET, Java, ETL, Python, or SQL.
- Experience delivering at least one process automation using Automation Anywhere, Blue Prism, and/or UiPath.
- Application-development experience covering coding, testing, component design, and core programming concepts.
- Experience analyzing business processes and creating process-flow diagrams, technical designs, and requirements documentation.
- Training or hands-on experience with RPA or test-automation tools such as UiPath, Automation Anywhere, Blue Prism, OpenSpan, or WinAutomation.
- Advanced proficiency with Microsoft Excel, Visio, Access, and Word.
- Strong requirements-gathering, analytical, problem-solving, troubleshooting, communication, and presentation skills.
- Understanding of development methodologies and the full implementation lifecycle.
- Ability to work independently, manage pressure, challenge business stakeholders constructively, and work with senior leaders.
Benefits
- Hybrid work arrangement.
- Equal Opportunity / Affirmative Action employer committed to considering qualified applicants without regard to protected characteristics.
About Grainger
W.W. Grainger is a public B2B distributor of maintenance, repair, and operations (MRO) supplies, safety gear, and facility products for businesses. It sells through a high-touch distribution network and its Endless Assortment e-commerce brands Zoro and MonotaRO, alongside services like inventory management and technical support. Founded in 1927 and headquartered in Lake Forest, Illinois, Grainger serves more than 4.5 million customers and reported $17.2 billion in 2024 revenue.