3 days ago
Gdańsk, PolandIntern
Responsibilities
- Triage tickets received from monitoring systems, customers, and projects.
- Revert software deployments when deployment issues occur and resolve immediate critical customer issues.
- Manage monitoring tools by adjusting thresholds and alert levels, measuring performance, adding checks and hosts, and associating SOPs.
- Perform deployments and support related failures.
- Automate recurring daily operations and deployment activities.
- Support the transfer of recurring activities to subcontractors.
- Report significant events and activities and summarize system status for management.
- Document and improve hosting operation processes.
Requirements
- Be a student in the final years of university studies, preferably in Information Technology or Cloud Computing.
- Have knowledge of operating systems, monitoring tools, and cloud-based infrastructure such as AWS.
- Be available to work 30 hours per week.
- Be available to work from the Gdansk office at least three days per week.
- Be willing to learn and work as part of an international team.
Benefits
- 12-month fixed-term employment contract.
- Three additional days off during the holiday season.
- One additional day off for thesis defense.
- Gdansk office-based arrangement with at least three days per week onsite.