Staff Site Reliability Engineer, Tech Lead
Guidewire SoftwareResponsibilities
- Serve as the primary technical authority for an SRE pod, owning technical designs, deployments, escalations, task breakdown, and work assignment.
- Design and implement systemic improvements across AWS and Kubernetes environments.
- Write production-grade code and lead code reviews using Python, Go, Java, or approved coding tools.
- Develop automated runbooks, self-healing systems, and infrastructure automation to eliminate operational toil.
- Mentor P1–P5 engineers and raise the team’s technical standards.
- Lead high-severity incident response, blameless post-mortems, and architectural remediation.
- Integrate AI/ML and data-driven insights into observability to improve predictive reliability.
- Participate in and provide technical oversight for a 24x7 on-call rotation.
- Own the pod’s technical roadmap and lead cross-pod reliability initiatives.
Requirements
- 10+ years of experience in SRE, DevOps, or software engineering.
- At least 3+ years in a Staff-level, Technical Lead, Manager, or Senior Manager capacity.
- Expertise with AWS and Kubernetes, including EKS, and experience managing large-scale distributed cloud environments.
- Advanced proficiency with Terraform or CloudFormation and configuration management using Ansible or Puppet within a GitOps framework.
- Strong software engineering skills with production-grade coding ability in Python, Go, or Java, or experience with Claude Code, CodeEx, or CoPilot.
- Deep experience building monitoring, SLIs/SLOs, and tracing strategies with tools such as Datadog, Prometheus, or Splunk.
- Ability to communicate technical risks, collaborate with Product and Engineering managers, manage on-call operations, and maintain a safety-first reliability mindset.
Categories
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit https://www.guidewire.com/.