2 months ago
Taipei, TaiwanSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Collaborate with product and engineering teams to identify valuable opportunities and improve systems in production.
- Design reliable AI systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Sound judgment about which workflows should and should not be automated.
- Strong English communication skills.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Evidence of personally building, shipping, or scaling a serious product, platform, or system.
Benefits
- Hybrid role based in Taiwan with at least 3 days per week in the Taiwan office.
- English is the main working language across global teams.
- Fast interview process, with strong candidates potentially receiving an offer within 1 week of starting interviews.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.