3 months ago
Taipei, TaiwanSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Collaborate with product and engineering teams to identify valuable opportunities and improve systems in production.
- Design reliable AI systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Sound judgment about which workflows should and should not be automated.
- Strong English communication skills.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Evidence of personally building, shipping, or scaling a serious product, platform, or system.
Benefits
- Hybrid role based in Taiwan with at least 3 days per week in the Taiwan office.
- English is the main working language across global teams.
- Fast interview process, with strong candidates potentially receiving an offer within 1 week of starting interviews.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.