1 day ago
Barueri, BrazilStaff+
Responsibilities
- Lead the ServiceNow platform’s evolution, support, governance, and technical development in a global corporate environment.
- Provide technical leadership for the development team, including architectural decisions, code reviews, mentoring, and development standards.
- Build ServiceNow solutions using JavaScript ES5, Business Rules, Script Includes, Client Scripts, and UI Actions.
- Design and implement REST, SOAP, IntegrationHub, and Scripted REST API integrations.
- Configure OAuth 2.0, JWT, API Key, and Basic Authentication mechanisms.
- Develop and maintain external-system integrations using Import Sets and Transform Maps for data transformation.
- Install, configure, and administer MID Servers in on-premises and cloud environments.
- Configure and support SPM, App Engine, Portal, CMDB, Discovery, and Service Mapping modules.
- Develop custom applications with App Engine Studio and scoped applications.
- Configure platform security through ACLs, Roles, and Data Policies.
- Support Product Owners and stakeholders with requirements and backlog refinement.
- Troubleshoot complex issues involving integrations, automations, and ServiceNow platform components.
Requirements
- Solid experience as a Senior ServiceNow Developer and/or Tech Lead.
- Advanced JavaScript ES5 knowledge applied to ServiceNow development.
- Experience developing Business Rules, Script Includes, Client Scripts, and UI Actions.
- Advanced knowledge of App Engine, REST, SOAP, Scripted REST APIs, and Web Services.
- Experience with technical leadership, code reviews, and development standards.
- Experience configuring OAuth 2.0, JWT, API Key, and Basic Authentication.
- Experience with IntegrationHub, including native and custom Spokes.
- Knowledge of Import Sets, Transform Maps, JSON, XML, ECC Queue, Discovery, and Orchestration.
- Experience installing, configuring, and administering MID Servers.
- Experience with GlideRecord, GlideAjax, GlideSystem, and GlideScopedEvaluator.
- Knowledge of Flow Designer, Workflow Editor, and process automation.
- Experience with CMDB, Discovery, Service Mapping, App Engine Studio, and scoped application development.
- Knowledge of ServiceNow platform security, including ACLs, Roles, and Data Policies.
- Experience working in global corporate environments and highly complex projects.
- Desired certifications include ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ITSM Implementation Specialist, ITOM Implementation Specialist, IntegrationHub Micro-Certification, Flow Designer Micro-Certification, Application Engine Studio Micro-Certification, Automated Test Framework Micro-Certification, and MID Server Micro-Certification.
Benefits
- Flexible and hybrid work models according to project needs.
- Structured career plan and personalized learning paths.
- Corporate university access, including Harvard and Pluralsight.
- Official certifications with SAP, AWS, Microsoft, and Salesforce partners.
- Language courses through EF Education First in English, Spanish, French, and German.
- Medical and dental assistance, TotalPass, and Equilibrium physical and mental health programs.
- Private pension, life insurance, meal allowance, benefits club, and Family Care support including extended parental leave and fertility and health guidance.
Tech Stack
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.