3 months ago
Base Salary
$197k - $280k/yr
Responsibilities
- Own the technical partner journey for priority B2B plugins from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and maintenance.
- Identify strong plugin use cases, define user journeys and expected behaviors, and help partners focus on workflows that create meaningful user value.
- Write production and sample code, build prototypes and reference implementations, and create technical guidance, evaluations, launch checklists, and debugging tools.
- Debug API contracts, OAuth/login, tool invocation, latency, retries, rate limits, observability, data models, and user-experience issues across partner and OpenAI systems.
- Review partner architectures and implementation plans for API design, permissions, data handling, safety, privacy, reliability, and maintainability.
- Contribute fixes and improvements to ChatGPT, Codex, and the plugins platform, including APIs, SDKs, documentation, examples, internal tooling, debugging workflows, and launch guardrails.
- Collaborate with product, engineering, design, partnerships, legal, policy, support, and go-to-market teams on partner launches.
- Turn partner feedback and successful launch patterns into reusable playbooks, examples, platform requirements, and implementation guidance.
Requirements
- 4–6 years of professional software engineering experience.
- Experience building and operating production APIs, backend services, developer platforms, apps, plugins, connectors, or integrations.
- Ability to reason across frontend, backend, authentication, reliability, privacy, evaluations, and user-experience constraints.
- Strong product sense and ability to turn ambiguous partner ideas into prototypes, API contracts, technical specifications, and implementation guidance.
- Ability to read unfamiliar code, make targeted platform changes, and debug distributed systems using logs, traces, metrics, and experiments.
- Clear communication skills with external engineers, product leaders, executives, and internal cross-functional stakeholders.
- Experience with OAuth/login flows, API design, webhooks, schemas, rate limits, observability, SDKs, and production launch operations is preferred.
- Prior customer-facing or partner-facing engineering experience is preferred.
- Familiarity with AI products, LLM APIs, tool calling, MCP, ChatGPT or Codex surfaces, developer platforms, or marketplace ecosystems is preferred.
- Comfort making targeted changes across backend services, frontend surfaces, SDKs, documentation, internal tools, or monorepo codebases is preferred.
- Strong written communication for documentation, implementation notes, launch plans, and partner-facing technical guidance is preferred.
Benefits
- Hybrid work model with 3 days in the San Francisco office per week
- Relocation assistance for new employees
Categories
Solutions Engineering
About OpenAI
OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.