20 hours ago
White Plains, NY, USAStaff+
Base Salary
$125k - $218k/yr
Responsibilities
- Provide hands-on technical leadership and architecture direction for the Salesforce ecosystem.
- Shape and maintain the Salesforce platform technical roadmap across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement, integrations, workflow automation, and reporting.
- Translate business needs into scalable Salesforce solutions involving configuration, Flow, Apex, Lightning Web Components, data models, security, reporting, and integrations.
- Define and govern architecture standards, design patterns, naming conventions, release standards, and documentation expectations.
- Guide administrators, developers, consultants, vendors, and distributed delivery teams.
- Review technical designs and solution approaches for maintainability, scalability, security, and platform alignment.
- Design Salesforce integrations with enterprise systems using APIs, middleware, event-driven patterns, and integration platforms such as MuleSoft.
- Support Salesforce DevOps, environment management, release management, deployment tools, and change control processes.
- Identify technical debt, assess platform risk, and help prioritize modernization activities.
- Partner with delivery leads, product owners, business analysts, and QA/UAT stakeholders to support predictable solution delivery.
Requirements
- Significant experience as a Salesforce Technical Architect or Lead Salesforce Architect in a complex enterprise environment.
- Strong hands-on knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce platform architecture.
- Experience with Salesforce configuration, Flow, Apex, Lightning Web Components, data modeling, security, reporting, and integrations.
- Experience defining and governing Salesforce architecture standards, design patterns, naming conventions, release standards, and documentation.
- Experience guiding Salesforce administrators, developers, consultants, vendors, and distributed delivery teams.
- Strong understanding of Salesforce security, sharing models, profiles, permission sets, roles, data quality, and platform performance.
- Experience designing enterprise integrations using APIs, middleware, event-driven patterns, or platforms such as MuleSoft.
- Experience with Salesforce DevOps, environment management, release management, deployment tools, and change control.
- Strong stakeholder management and communication skills, including explaining technical tradeoffs in business terms.
- Salesforce certifications such as Application Architect, System Architect, Technical Architect, Platform Developer, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, or Platform App Builder are preferred.
- Experience with Pardot / Marketing Cloud Account Engagement, CRMA, Tableau, Data Cloud, Agentforce, or related Salesforce capabilities is preferred.
- Experience with Flosum, Copado, Gearset, Azure DevOps, Jira, or similar DevOps tools is preferred.
- Experience in insurance, brokerage, financial services, regulated enterprise environments, workflow modernization, document management, portals, data standardization, or business process automation is preferred.
Benefits
- Remote work.
- Generous time off, including personal and volunteering time.
- Tuition reimbursement and professional development opportunities.
- Charitable contribution match programs.
- Stock purchase opportunities.
- Health and welfare benefits, 401K savings, retirement programs, and employee assistance programs.
Categories
About Marsh
Marsh is a global insurance broker and risk advisor that helps businesses, public entities, and individuals assess, transfer, and manage risk through insurance placement, captives, and advisory services. It sells brokerage, risk consulting, and claims management across industries, including cyber and property, and operates in more than 130 countries. Marsh is a business of Marsh McLennan and is headquartered in New York.