1 day ago
Burnaby, CanadaSenior
Responsibilities
- Lead the technical strategy, architecture, and systems roadmap for the Customer Success Technology engineering team.
- Build and launch frontend interfaces, backend systems, workflows, and agentic AI applications for customer and agent experiences.
- Lead other engineers on large features in collaboration with Product Management and cross-functional partners.
- Maintain engineering standards, scalability, maintainability, reliability, and performance across multiple codebases.
- Troubleshoot issues, perform root cause analysis, and implement application improvements.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
- At least 6 years of software engineering experience in a team environment.
- Experience leading work across frontend and backend systems.
- Experience leading engineers on large features with Product Management and other partners.
- Exposure to DevOps practices and CI/CD pipelines.
- Hands-on experience with AI development tools such as Claude Code, GitHub Copilot, or Cursor.
- Experience or exposure to AI engineering applications is a bonus.
Benefits
- Four weeks of vacation.
- Health, dental, and vision benefits with an RRSP plan and company matching.
- Paid parental, medical, military, and family care leave.
- Mental Health & Family Forming Benefits.
- Employee Stock Purchase Plan.
- Continuing education and travel benefits.
- Hybrid work arrangement with onsite attendance Tuesday through Thursday each week; additional onsite attendance may be required based on business needs.
Categories
About Remitly
Remitly builds a digital remittance platform and mobile app for sending money across borders, with delivery options like bank deposit, cash pickup, and mobile wallets. It earns revenue from transfer fees and foreign-exchange spreads, serving immigrant communities and their families. Founded in 2011 and headquartered in Seattle, Remitly is a public company listed on NASDAQ (ticker: RELY) with operations across major send and receive corridors worldwide.