Software Engineering SMTS
Salesforce1 day ago
Base Salary
$149k - $246k/yr
Responsibilities
- Lead complex product initiatives from ambiguous problem definition through design, implementation, launch, and ongoing ownership.
- Build meeting-booking, calendaring, routing, workflow, integration, API, and webhook capabilities that affect customer conversion and revenue.
- Design resilient integrations accounting for API limits, OAuth credentials, inconsistent data, retries, synchronization, and partial failures.
- Advance AI-assisted capabilities including meeting preparation, routing investigation, and product-behavior explanations.
- Improve scalability, observability, security, and supportability of production systems and resolve difficult customer issues to root cause.
- Provide technical leadership through architecture decisions, design reviews, code reviews, and mentorship.
Requirements
- Demonstrated experience independently delivering complex SaaS capabilities from design through launch and ongoing operation.
- Strong full-stack skills with particular depth in backend systems, APIs, relational data models, and background processing.
- Experience building or operating integrations with complex third-party platforms.
- Sound technical judgment regarding reliability, data integrity, security, and incremental system evolution.
- Excellent debugging skills across application, integration, and data boundaries.
- Demonstrated technical leadership and ability to influence architecture and execution beyond an immediate workstream.
- Ability to operate in ambiguity, frame problems, propose solutions, and align others.
- Product-minded approach focused on user experience and customer outcomes.
- Experience with modern web frameworks; Rails, React, Postgres, and AWS are listed as examples or a plus.
- Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products is a plus.
- Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency is a plus.
- Experience with enterprise identity systems such as SSO, SAML, or SCIM is a plus.
- Experience building production AI or LLM applications, agent tooling, or explainability features is a plus.
Benefits
- Salesforce benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Certain roles may be eligible for incentive compensation, equity, and benefits; the posting does not specify eligibility for this role.
- The role offers high ownership, low bureaucracy, customer-facing product impact, and work on AI-powered enterprise systems.
Tech Stack
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.