Director, Implementation Solution Architect
Jones Lang LaSalle Incorporated2 hours ago
Remote, United States or Boston, MA, USAStaff+
Base Salary
$112k - $140k/yr
Responsibilities
- Partner with Sales on discovery sessions and requirements workshops for prospects and clients.
- Evaluate client environments, systems, data maturity, platform feasibility, delivery risks, and scope gaps.
- Recommend solution approaches, phasing strategies, and delivery timelines with implementation leads.
- Author, maintain, review, and coordinate sign-off for detailed Statements of Work.
- Act as the pre-delivery connection among Sales, Implementation, Product, and clients.
- Support project initiation and handoffs while ensuring Statements of Work accurately reflect delivery expectations.
- Provide Sales feedback on deal structures, pricing assumptions, and scope patterns that create delivery challenges.
Requirements
- 5+ years of experience in solutions architecture, technical pre-sales, or implementation consulting, ideally in SaaS or PropTech.
- Demonstrated experience writing Statements of Work or similar client-facing scoping documents.
- Strong business acumen and ability to translate technical concepts for executive and operational audiences.
- Experience facilitating enterprise discovery and requirements sessions, with exceptional written communication skills.
- Hands-on experience with REST API integrations, HTTP methods, OAuth 2.0, API keys, bearer tokens, JSON, XML, and OpenAPI/Swagger documentation.
- Experience with data migration, including data mapping, transformation logic, and format conversion across CSV/Excel files, JSON, XML, and SQL exports.
- Familiarity with ETL concepts and tools and the ability to assess source-data quality and preparation needs.
- Ability to interpret API specifications, data dictionaries, field mappings, and integration architecture diagrams without writing production code.
- Familiarity with AI/ML-powered workflows, including natural language processing, predictive analytics, and generative AI assistants.
- Preferred experience in commercial real estate technology, property management, facilities, or portfolio management software.
- Preferred familiarity with Yardi, MRI, JDE, ERP and data integration patterns, professional or managed services delivery models, and project management methodologies.
- Experience with Azure Logic Apps, MuleSoft, Boomi, or Zapier is a plus.
Benefits
- Remote position based in Boston, Massachusetts.
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
Tech Stack
Categories
Solutions Engineering