Salesforce Development Engineer
Slate Magazine4 months ago
Remote, United StatesMid Level
Responsibilities
- Lead the definition, design, architecture, implementation, and delivery of Slate’s Salesforce CRM system.
- Partner with sales and customer support teams to optimize Salesforce and troubleshoot operational issues.
- Integrate Salesforce with other Slate systems in collaboration with software engineers.
- Own solution quality across coding, testing, integration, deployment, and support.
- Implement Salesforce reports, dashboards, messaging, CTI, and Omnichannel case automation.
- Provide technical leadership, make business-informed technology decisions, and mentor colleagues on advanced Salesforce topics.
Requirements
- Bachelor of Science in Computer Science, Management Information Systems, or equivalent work experience.
- At least 3 years of professional experience implementing Salesforce solutions.
- At least 3 years of programming experience with Apex, LWC, and Visualforce.
- At least 2 years of experience with Sales Cloud, Marketing Cloud, and Service Cloud.
- At least 2 years of experience with version control systems such as Git and CI/CD pipelines.
- Experience implementing Salesforce reports and dashboards.
- Familiarity with Messaging for in-app and web components, Salesforce administration, and Omnichannel case automation.
- Experience implementing a Salesforce CTI solution; Amazon Connect experience is preferred.
About Slate Magazine
Slate is a digital magazine that covers politics, culture, technology, and current events through reported articles, analysis, newsletters, and a large slate of podcasts. Founded in 1996, it is published by The Slate Group, a unit of Graham Holdings, with offices in New York and Washington, D.C. Its business model combines advertising with reader revenue, including the Slate Plus membership program for bonus content and ad-free podcasts.