9 days ago
London, United KingdomSenior
Responsibilities
- Develop and document business and technical solutions for client project execution.
- Execute standard feature enablement and client onboarding.
- Assist with complex implementations and clarify resolution paths for new or unclear use cases with Senior and Lead Solutions Engineers.
- Provide timely technical support and problem resolution for escalated field service questions.
- Act as the primary liaison among clients, account teams, engineering, and product management, providing guidance and feedback on product usage and gaps.
- Advise Marketing, Product Marketing, and Revenue Development on messaging, materials, and product features.
- Provide primary technical expertise for strategic pre-sales efforts requiring deep insight into FreeWheel’s technology.
- Provide training to internal teams and occasionally to clients.
- Develop and share configuration and product-usage best practices across FreeWheel and support standardized solutions.
Requirements
- Bachelor’s degree preferred, with consideration for equivalent coursework, experience, or extensive related professional experience.
- 5–7 years of relevant work experience.
- Experience with video technologies and/or online advertising is a plus.
- Strong skills with web and mobile technologies, including JavaScript, HTML5, CSS, ActionScript 3, Objective-C, and XML.
- Working knowledge of database structures and SQL.
- Strong communication skills and the ability to explain technical solutions to audiences ranging from developers to executives.
- Hands-on, creative, self-motivated, and comfortable solving problems independently.
- Experience in programmatic ad serving, including DSP or SSP environments, is a plus.
Benefits
- Comcast provides benefits options, expert guidance, and always-on tools supporting employees physically, financially, and emotionally.
- The role is based in London.
- Most non-sales positions are eligible for a bonus under applicable plans; compensation details are provided on the company careers site.
Tech Stack
Categories
Solutions Engineering
About Comcast
Comcast is a U.S.-based media and telecommunications company that sells broadband, video, wireless, and voice services to consumers and businesses under the Xfinity and Comcast Business brands. It also owns NBCUniversal (including NBC, Universal Pictures, and Peacock) and Sky, operating TV networks, film studios, and streaming in the U.S. and Europe. Founded in 1963 and headquartered in Philadelphia, it is publicly traded on Nasdaq (CMCSA).