Technical Services Consultant
FreeBalance11 months ago
Johannesburg, South AfricaSenior
Responsibilities
- Configure and customize web services according to project and system requirements.
- Perform SOAP and REST web-service integrations between FreeBalance GRP and external systems.
- Develop, maintain, and optimize BIRT reports and dashboards and support comparable BI tools.
- Design and tune ANSI SQL queries for performance and data accuracy across database platforms.
- Work with data cubes, dimensions, and fact tables to support accurate reporting.
- Support deployment, configuration, and performance optimization of Apache Tomcat application servers.
- Monitor system performance, troubleshoot technical issues, and implement corrective actions.
- Provide technical guidance, training, knowledge transfer, and post-implementation support to in-country teams and clients.
- Collaborate with internal teams and client representatives to deliver solutions aligned with project timelines and quality standards.
- Support sales and pre-sales teams with technical insights, RFP responses, and subject-matter expertise.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 5 years of professional IT experience, including technical consulting, implementation, or ERP support.
- Proven experience with ERP implementation and system integration using SOAP and REST APIs.
- Hands-on experience with BI and dashboard tools, primarily BIRT, with familiarity with JasperReports, Crystal Reports, Power BI, Pentaho, or Apache BI Suite.
- Strong knowledge of ANSI SQL, query optimization, and report performance tuning.
- Understanding of data modeling concepts including data cubes, dimensions, and fact tables.
- Practical experience with Apache Tomcat deployment and environment configuration.
- Working knowledge of Linux and Windows operating systems.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work with multicultural teams and government clients.
- English proficiency; additional languages are an asset.
- Willingness to travel internationally for project delivery and customer support.
- Experience in ERP environments and public-sector or government projects is a plus.
Benefits
- International travel is required for project delivery and customer support.
- FreeBalance is an inclusive employer that supports workforce diversity and accommodation needs under applicable local law.
Tech Stack
Categories
Solutions Engineering
About FreeBalance
FreeBalance builds government resource planning and public financial management software, plus advisory and training, for national and subnational governments. Its FreeBalance Accountability Suite covers budgeting, treasury, procurement, and fiscal transparency, delivered in a business-to-government model. Founded in 1984 and headquartered in Ottawa, this privately held company has operations in 30 countries.