Staff Software Engineer, Subscription and Membership Platform
Hims & HersBase Salary
$190k - $230k/yr
Responsibilities
- Lead the design and architecture of scalable full-stack solutions aligned with product requirements.
- Own the architecture of subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment.
- Partner with engineering teams across commerce, clinical care, pharmacy, and fulfillment on cross-functional technical initiatives.
- Mentor engineers on best practices, design patterns, and coding standards.
- Advocate for team technical needs within the broader engineering organization.
- Participate in product discovery and validation through prototypes and experiments.
- Partner with product and design to support an intuitive end-to-end customer experience.
- Drive technical decisions that improve security, scalability, and performance.
- Break complex projects into actionable tasks and establish consistent coding and testing standards.
- Reduce technical debt and improve workflow efficiency.
- Implement monitoring, incident-response, and performance-optimization tools and processes.
- Use analytics and monitoring to measure engineering impact on activation and reactivation KPIs.
- Analyze metrics and user feedback to improve the platform.
- Maintain technical documentation, conduct code reviews, and facilitate knowledge sharing.
Requirements
- 8+ years of software engineering experience, including at least 2 years in a Staff Engineer or equivalent senior technical leadership role.
- Experience building platform infrastructure that supports patient retention, engagement, and satisfaction, preferably in a cloud environment such as AWS.
- Proficiency with Spring, Java, Kotlin, and PostgreSQL.
- Experience optimizing web service metrics such as speed and reliability.
- Experience with Temporal, Datadog, Growthbook, Optimizely, CircleCI, and GitHub Actions.
- Knowledge of HTML, CSS, JavaScript frameworks, React, React Native, NextJS, GraphQL, and TypeScript.
- Strong problem-solving, critical-thinking, strategic-planning, communication, and cross-functional collaboration skills.
- Ability to prioritize multiple projects and meet goals without management oversight.
Benefits
- Flexible/remote work approach
- Unlimited PTO, company holidays, and quarterly mental health days
- Medical, dental, vision, and parental leave benefits
- Employee Stock Purchase Program (ESPP)
- 401(k) with employer matching contribution
- Offsite team retreats
- Competitive salary and equity compensation for full-time roles
Tech Stack
Categories
About Hims & Hers
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit hims.com and forhers.com.