Staff Software Engineer, Subscription and Membership Platform
Hims & Hers3 months ago
Base Salary
$190k - $230k/yr
Responsibilities
- Lead the design and architecture of scalable full-stack solutions aligned with product requirements.
- Own the architecture of subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment.
- Partner with engineering teams across commerce, clinical care, pharmacy, and fulfillment on cross-functional technical initiatives.
- Mentor engineers on best practices, design patterns, and coding standards.
- Advocate for team technical needs within the broader engineering organization.
- Participate in product discovery and validation through prototypes and experiments.
- Partner with product and design to support an intuitive end-to-end customer experience.
- Drive technical decisions that improve security, scalability, and performance.
- Break complex projects into actionable tasks and establish consistent coding and testing standards.
- Reduce technical debt and improve workflow efficiency.
- Implement monitoring, incident-response, and performance-optimization tools and processes.
- Use analytics and monitoring to measure engineering impact on activation and reactivation KPIs.
- Analyze metrics and user feedback to improve the platform.
- Maintain technical documentation, conduct code reviews, and facilitate knowledge sharing.
Requirements
- 8+ years of software engineering experience, including at least 2 years in a Staff Engineer or equivalent senior technical leadership role.
- Experience building platform infrastructure that supports patient retention, engagement, and satisfaction, preferably in a cloud environment such as AWS.
- Proficiency with Spring, Java, Kotlin, and PostgreSQL.
- Experience optimizing web service metrics such as speed and reliability.
- Experience with Temporal, Datadog, Growthbook, Optimizely, CircleCI, and GitHub Actions.
- Knowledge of HTML, CSS, JavaScript frameworks, React, React Native, NextJS, GraphQL, and TypeScript.
- Strong problem-solving, critical-thinking, strategic-planning, communication, and cross-functional collaboration skills.
- Ability to prioritize multiple projects and meet goals without management oversight.
Benefits
- Flexible/remote work approach
- Unlimited PTO, company holidays, and quarterly mental health days
- Medical, dental, vision, and parental leave benefits
- Employee Stock Purchase Program (ESPP)
- 401(k) with employer matching contribution
- Offsite team retreats
- Competitive salary and equity compensation for full-time roles
Tech Stack
AWSCircleCICSSDatadogGitHub ActionsGraphQLHTMLJavaJavaScriptKotlinNext.jsPostgreSQLReactReact NativeTypeScript
Categories
About Hims & Hers
Hims & Hers operates a direct-to-consumer telehealth and pharmacy platform for men’s and women’s health, offering online visits, prescriptions, and over‑the‑counter products for conditions like hair loss, sexual health, dermatology, and mental health. It monetizes through subscriptions and product sales, with nationwide shipping and affiliated providers and pharmacies. Founded in 2017 and headquartered in San Francisco, the company went public on the NYSE under the ticker HIMS in 2021.