2 days ago
Doha, QatarSenior
Responsibilities
- Develop and execute customer domain, issue, and change-control strategies.
- Troubleshoot complex technical integration and performance issues and propose domain stability improvements.
- Provide integration oversight, technical expertise, escalation management, and risk mitigation to internal and external stakeholders.
- Design and configure customer-specific solutions to meet workflow requirements and make recommendations to clients.
- Evaluate packages for code compatibility across integrated solution modules.
- Lead client meetings and events and drive internal team initiatives.
- Provide 24/7 on-call support and customer-site support during incidents and activities as needed.
Requirements
- At least 6 years of experience working with multiple products, solutions, and integrated solution modules.
- At least 6 years of implementation or support experience.
- At least 6 years of healthcare information technology experience.
- Experience with Discern Rules, Operations Job, Olympus, Print Services, Clinical Reporting, and basic CCL creation and maintenance.
- Bachelor's or master's degree in IT, healthcare, or a related field, or equivalent relevant work experience.
- Experience with Oracle Health Millennium and a strong understanding of Cerner/Oracle Health Millennium integrations.
- Experience in a Support or Application Managed Services organization.
- Exceptional written, verbal, and presentation skills.
- Willingness to work additional or irregular hours as permitted by local regulations and to work at the customer location.
Benefits
- Competitive benefits including medical, life insurance, and retirement options.
- Volunteer programs and opportunities to give back to the community.
- The role requires 100% work from the customer site in Doha, Qatar, with 24/7 on-call support and additional or irregular hours as needed.
Categories
Solutions Engineering
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.