Platform Support & Onboarding Engineer
Boehringer Ingelheim2 months ago
Spain (city not specified)Mid Level / Senior
Responsibilities
- Onboard product delivery teams to the Enterprise Data Platform and help them effectively use available platform services.
- Collaborate with product, solution architecture, and engineering teams to design and implement platform-based solutions.
- Provide technical support and consultancy, troubleshoot issues, and coordinate escalations with platform engineering teams.
- Contribute software functionality, AI-powered experiences, workflow automation, and self-service capabilities to the Onboarding Hub and related products.
- Design and implement integrations with Jira, ServiceNow, Confluence, cloud platforms, identity management solutions, and internal data platform services.
- Support software releases and deployments across development, testing, and production environments.
- Identify opportunities to improve platform adoption, user experience, onboarding, and developer productivity through automation and AI-assisted solutions.
- Create technical documentation and onboarding materials and support training and enablement activities.
Requirements
- Bachelor’s or master ’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
- 4–5 years of experience in software engineering, platform engineering, technical consulting, developer enablement, or a similar technical role.
- Hands-on experience developing applications and services with Python and modern software engineering practices.
- Strong knowledge of REST APIs, microservices, and system integrations.
- Experience with cloud platforms such as AWS and/or Azure.
- Experience with SQL and modern data platforms, ideally in analytics or data engineering environments.
- Familiarity with CI/CD pipelines, Git, automated deployments, and DevOps practices.
- Experience integrating enterprise tools such as Jira, Confluence, ServiceNow, identity management platforms, or similar solutions.
- Exposure to AI-enabled applications, workflow automation, self-service platforms, or developer productivity solutions.
- Experience working in Agile development environments and collaborating with cross-functional engineering teams.
- Strong communication skills, stakeholder engagement ability, and professional proficiency in English.
Benefits
- Flexible working conditions.
- Life and accident insurance.
- Health insurance at a competitive price.
- Investment in learning and development.
- Gym membership discounts.
About Boehringer Ingelheim
Boehringer Ingelheim develops and manufactures prescription medicines for humans and animal health products, and provides biopharmaceutical contract manufacturing services. The family-owned company was founded in 1885 and is headquartered in Ingelheim am Rhein, Germany. Its portfolio spans areas such as cardiovascular and metabolic diseases, respiratory disorders, oncology, and vaccines for livestock and companion animals, with products marketed globally.