Manager, Solutions Engineering
Checkout.com4 hours ago
Base Salary
$136k - $160k/yr
Responsibilities
- Partner with Sales and Account Management on top 500 opportunities and shape technical engagement plans.
- Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations.
- Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns.
- Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics.
- Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle.
- Maintain technical ownership from discovery through integration, testing, and go-live while partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management.
- Convert merchant and market feedback into product priorities, documentation, enablement, demos, and reusable technical assets.
- Build relationships with technical and business stakeholders and communicate trade-offs, risks, and recommendations clearly.
Requirements
- Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role.
- Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers.
- Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman.
- Experience with technical discovery, solution design, demonstrations, proof-of-concepts, workshops, RFPs, or RFIs.
- Ability to explain complex technical concepts to developers, product teams, commercial stakeholders, and senior business leaders.
- Strong commercial judgment and ability to balance customer value, technical feasibility, delivery risk, and business priorities.
- Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution.
- Ability to work effectively in a fast-paced, ambiguous, and collaborative environment.
- Preferred experience with payments or fintech, including authorization and settlement flows, payment methods, fraud and risk, 3DS, network tokenization, or payment performance.
- Preferred experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem.
- Preferred experience working with enterprise merchants and complex, multi-stakeholder implementations.
- Previous engineering, software development, product management, or solutions architecture experience is preferred.
- Familiarity with payments standards, regulations, or schemes is preferred.
Benefits
- Hybrid working model with three days per week in the office.
- Inclusive and accessible work environment with accommodations available through the application or recruiter.
- Meaningful ownership, professional growth opportunities, and recognition for impact.
About Checkout.com
Checkout.com builds a global payments platform for enterprise merchants, offering card acquiring, payment processing, issuing, and risk/fraud tools across 145+ currencies. It serves ecommerce and digital businesses and earns primarily through transaction and service fees, with direct integrations to schemes like Visa, Mastercard, and Amex. Founded in 2012 and headquartered in London, the privately held company counts brands such as Spotify, eBay, Uber, Klarna, and Sony among its customers.