18 hours ago
Base Salary
$143k - $304k/yr
Responsibilities
- Identify systemic reliability risks across Tier-0 services and drive engineering solutions to address them.
- Lead repair efforts and reliability investments that improve service resilience and availability.
- Design and execute Game Days, failure-injection testing, chaos experiments, and disaster recovery validations.
- Review service architectures and influence decisions that improve fault tolerance, scalability, and recoverability.
- Develop reliability engineering frameworks, standards, and best practices for adoption across services.
- Automate incident mitigation, diagnosis, and recovery workflows to reduce operational toil.
- Partner with service teams on root cause analysis and translate learnings into sustainable engineering improvements.
- Define and measure reliability outcomes through service health indicators, resiliency metrics, and operational readiness assessments.
Requirements
- Bachelor’s degree in Computer Science or a related technical field and 6+ years of technical engineering experience with coding, or equivalent experience.
- Preferred qualifications include a master’s degree with 8+ years of experience, or a bachelor’s degree with 12+ years of experience, or equivalent experience.
- Experience building and operating large-scale cloud services and production services with high reliability, availability, and performance requirements.
- Experience with C#, Java, Python, C++, or similar modern programming languages.
- Experience designing and developing distributed systems, microservices, and cloud-native applications.
- Experience with Azure or other hyperscale cloud platforms.
- Experience with observability, monitoring, logging, diagnostics, service health engineering, incident management, and reliability engineering practices.
- Experience building or applying AI/ML solutions, agentic systems, intelligent copilots, or AI-assisted operational workflows for engineering productivity, incident management, automation, or reliability.
- Experience automating manual operational processes, reducing engineering toil, driving platform modernization, and leading Live Site Engineering initiatives.
- Strong analytical, debugging, problem-solving, communication, collaboration, and technical leadership skills.
- Ability to pass Microsoft’s Cloud Background Check upon hire or transfer and every two years thereafter.
- Ability to meet Microsoft, customer, and/or government security screening requirements.
Benefits
- The role may be eligible for benefits and other compensation.
- The position is based in Redmond, Washington and requires working in the office at least 3 days per week.
- Applications are accepted on an ongoing basis until the position is filled, with the posting open for a minimum of 5 days.
Tech Stack
Categories
Site Reliability
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.