Product Engineer
Emerson Electric Co.30 days ago
Mandaluyong City, PhilippinesMid Level
Responsibilities
- Partner with global customers and product support teams to diagnose issues and ensure successful use of AMS Machinery Health Management products.
- Conduct remote diagnostics to investigate and replicate software and hardware application issues.
- Serve as a subject matter expert and provide product insights that support future innovation.
- Develop knowledge-base articles and technical content for field teams and global technical support.
- Deliver training sessions for new product releases.
- Provide data-driven customer feedback to Marketing and Technology teams.
- Resolve system issues in operational environments and communicate effectively with different audiences.
Requirements
- Bachelor’s or master’s degree in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or another related engineering field.
- Experience in software troubleshooting and technical support.
- Knowledge of industrial network architectures and communication protocols used in automation and telemetry.
- Familiarity with networks, database applications, virtual machines, and web-based applications.
- Ability to manage multiple tasks with strong attention to detail.
- Preferred qualifications include experience with condition monitoring or predictive maintenance solutions.
- Hands-on experience with Emerson Machinery Health Management products and strong presentation and facilitation skills are preferred.
Benefits
- Competitive benefits plans with multiple medical insurance options and an Employee Assistance Program.
- Employee resource groups, recognition programs, mentorship, training, and leadership-development opportunities.
- Flexible time off plans, including paid parental, vacation, and holiday leave.
- The posting describes an inclusive workplace with career development support and flexible work practices.
Categories
Product Engineering
About Emerson Electric Co.
Emerson Electric Co. builds industrial automation hardware and software for manufacturers, energy and utilities, and other process-intensive industries. Its portfolio includes Fisher control valves, DeltaV and Ovation control systems, Rosemount measurement and sensing, and lifecycle services, with software partnerships and holdings such as AspenTech. Founded in 1890 and headquartered in St. Louis, it is a public company (NYSE: EMR) serving markets like energy, chemicals, life sciences, power, and food and beverage.