4 months ago
Responsibilities
- Build executive relationships and provide technical thought leadership for strategic enterprise customers.
- Develop white papers, competitor studies, and win strategies with commercial, strategy, and marketing teams.
- Own technical pre-sales activities, including RFPs and proofs of concept.
- Partner with account executives to design solutions across pre-sales, solution design, and implementation.
- Represent customer insights, product gaps, and market opportunities to the Product team.
- Oversee end-to-end implementation delivery, troubleshoot technical issues, and ensure integrations follow best practices.
- Support technical onboarding, demonstrations, integrations, and successful enterprise go-lives.
Requirements
- Bachelor’s degree in a STEM discipline with strong academic achievements.
- At least 10 years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, at a global software enterprise or payments company.
- Executive engagement skills and the ability to establish credibility with key decision makers at all levels.
- Strong organizational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.
- Strong problem-solving skills and the ability to collaborate with customers, partners, and Engineering on new products and solutions.
- Understanding of at least one major programming language, such as PHP, Ruby, Python, JavaScript, or Java.
- Experience integrating RESTful APIs into web applications.
- Knowledge of payments or financial services is advantageous.
- Ability to work independently and develop a path forward with customers in ambiguous circumstances.
- Strategic, creative, proactive, and persistent approach to solving customer challenges.
Benefits
- Approximately 10% travel is anticipated, especially for in-person meetings.
Tech Stack
Categories
Solutions Engineering
About Airwallex
Airwallex is a leading global payments and financial platform for modern businesses, offering trusted solutions to manage everything from business account, payments, treasury, and spend management to embedded finance. With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders. Proudly founded in Melbourne, Airwallex supports over 150,000 businesses globally and is trusted by brands such as Brex, Canva, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com