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Airwallex

Staff Solution Architect, Merchant Services

Airwallex
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8 days ago
Sydney, AustraliaStaff+

Responsibilities

  • Drive thought leadership and build executive relationships with key stakeholders.
  • Develop white papers and support strategy development with commercial and marketing teams.
  • Own pre-sales activities and manage the RFP process for strategic customers.
  • Design solutions that address critical business challenges during pre-sales and implementation.
  • Act as the voice of the customer to inform product teams on insights and opportunities.
  • Oversee end-to-end implementation delivery for strategic accounts, ensuring best practices.

Requirements

  • Bachelor's degree in a STEM discipline with strong academic achievements.
  • At least 10 years of experience in a customer-facing engineering role.
  • Strong executive engagement skills and ability to build credibility with decision makers.
  • Excellent organizational and time management skills to handle multiple priorities.
  • Strong problem-solving mindset and ability to collaborate with customers and engineering teams.
  • Proficiency in at least one major programming language and experience with RESTful APIs.

Tech Stack

JavaJavaScriptPHPPythonRuby