5 hours ago
Remote, CanadaSenior
Responsibilities
- Lead the technical design and delivery of AI agents, reusable skills, and automation workflows for internal teams.
- Translate ambiguous business processes, judgment calls, and edge cases into reliable, maintainable software.
- Design integrations between agents and systems of record using MCP and comparable tool-integration frameworks.
- Define architecture, interfaces, data contracts, operational standards, evaluation strategies, quality baselines, and release criteria for production AI systems.
- Implement controls for permissions, observability, auditability, human-in-the-loop review, failure containment, and rollback.
- Partner with data engineering and business stakeholders to ensure trustworthy data and sustainable ownership of automations.
- Drive technical decisions across workflows, identify reusable patterns, mentor engineers, and document systems and operating practices.
Requirements
- 7+ years of hands-on software engineering experience, including substantial recent experience building and shipping LLM-backed applications used by real users.
- Experience taking AI agents or multi-step automation workflows from prototype through reliable production operation.
- Strong Python engineering skills and practical SQL expertise, including direct work with production data models.
- Deep experience with prompting, tool use, agentic loops, structured outputs, multi-step workflows, error handling, and production deployment.
- Experience designing and operating integrations with business-critical systems of record.
- Strong judgment regarding evaluation methodology, reliability, safety controls, and responsible AI deployment tradeoffs.
- Production engineering experience with Git, containers, deployment, monitoring, testing, permissions, and rollback.
- Ability to lead technical work in ambiguous environments, influence stakeholders, and communicate with technical and non-technical partners.
- Preferred experience includes MCP servers, agent platforms, reusable tool frameworks, evaluation harnesses, test datasets, LLM monitoring, internal tools, solutions engineering, professional services, startup or founding-team environments, and regulated industries.
- Familiarity with Linear, Jira, Zendesk, Salesforce, or Snowflake and experience mentoring engineers or leading complex cross-functional initiatives are preferred.
Benefits
- Remote-first work arrangement.
- Base salary ranges from $149,600 to $199,600 per year in Alberta, British Columbia, and Ontario, and from $134,600 to $184,600 per year in other locations.
- 100% medical, dental, and vision coverage.
- Flexible paid time off.
- Annual home-office stipend and WeWork access.
- Mental and physical health wellness programs including Headspace and Lumino.
- Opportunity for advancement.
Categories
About Coalition
Coalition builds cyber insurance and active risk management for businesses, combining coverage with cybersecurity tools, automated alerts, and MDR. It distributes policies in the U.S., U.K., Canada, and Australia through partner insurers and its own carrier, Coalition Insurance Company, and provides its Coalition Control cyber risk platform. Founded in 2017 and headquartered in San Francisco, the company is privately held.