Smartsheet

Senior AI/ML Ops Engineer-II (Hybrid in Bangalore)

Smartsheet
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30 days ago
Bengaluru, IndiaSenior

Responsibilities

  • Design, develop, and oversee scalable and reliable AI/ML Ops platform and pipeline architecture.
  • Package and deploy reproducible, interpretable AI/ML services to production.
  • Build automated CI/CD pipelines for model deployment and automate retraining and data-pipeline workflows.
  • Provision and optimize training and serving infrastructure using Docker, Kubernetes, and serverless platforms.
  • Implement monitoring and observability for model performance, data drift, latency, and production reliability.
  • Manage foundation-model deployment, fine-tuning workflows, RAG stacks, vector databases, and knowledge graphs.
  • Optimize GPU/CPU utilization, inference latency, and cloud costs.
  • Partner with data scientists, data engineers, and software engineers to connect model development with production systems.
  • Manage data, code, and model versioning and implement data security, governance, and compliance controls.
  • Evaluate emerging data technologies, troubleshoot complex data-platform issues, and improve platform stability.

Requirements

  • Experience with enterprise SaaS software solutions requiring high availability and scalability.
  • Experience handling large-scale structured and unstructured data from varied sources.
  • Experience building and maintaining scalable, reliable, efficient, and secure AI/ML Ops platforms.
  • Experience influencing product-engineering designs for data, AI, and analytics use cases.
  • In-depth experience with system design, AI/ML frameworks, large petabyte-scale data, and the Databricks Lakehouse ecosystem.
  • Experience with Databricks AI/ML Ops workflows, MLflow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, and Knowledge Graph.
  • Knowledge of LangChain and LangGraph for AI/ML Ops pipeline integration.
  • Hands-on experience with at least one major cloud provider: AWS, Azure, or GCP; AWS-hosted data-platform experience is preferred.
  • Programming experience with Python and SQL.
  • Experience with Kubernetes, CI/CD, infrastructure-as-code tools such as Terraform, observability, monitoring, and alerting.
  • Experience with solution cost optimization and design-to-cost practices.
  • Legally eligible to work in India on an ongoing basis.

Benefits

  • Hybrid work arrangement in Bangalore, India.
  • Opportunities to work across multiple teams and disciplines in Smartsheet’s India Global Capability Center.
  • Professional growth, ownership, and support for diverse and nontraditional career paths.
Smartsheet

About Smartsheet

1,001-5,000 employees

Smartsheet builds a cloud-based enterprise work management platform for project and portfolio tracking, automation, reporting, and collaboration used by business and IT teams. It sells SaaS subscriptions with premium capabilities and add-ons, and integrates with tools like Microsoft 365, Google Workspace, and Slack. Founded in 2005 and headquartered in Bellevue, Washington, Smartsheet is publicly traded on the NYSE (SMAR) and owns Brandfolder, a digital asset management product.

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