Associate Manager/ Manager, Technical Account Management – Travel Distribution (Bangkok based)
AgodaResponsibilities
- Drive profitable growth of Agoda’s Strategic Partnerships and Travel Distribution business.
- Manage end-to-end technical account management for major B2B accounts.
- Own connection performance, including builds, rebuilds, upgrades, success rates, inventory, rates, rate plans, content, and availability.
- Extract and analyze complex data to identify trends, opportunities, and improvement areas.
- Collaborate with Product Managers and internal teams to identify business needs and influence feature design and prioritization.
- Automate business processes to improve operational efficiency and scalability.
- Identify and resolve technical issues affecting client connectivity.
- Advise B2B clients and translate business needs into technical requirements.
Requirements
- Bachelor’s degree in a quantitative, engineering, or computer science field.
- 4–6+ years of hands-on experience in technical account management, solutions engineering, or similar technology or travel-industry roles.
- Strong analytical, problem-solving, organizational, communication, and prioritization skills.
- Practical experience with API integrations and data transfers, with strong proficiency in SQL and Excel.
- Preferred: in-depth understanding of technical integrations and system architecture.
- Preferred: experience in travel technology, hospitality technology, or related industries.
- Preferred: strong command of Python, XML, or data-modeling concepts.
Benefits
- Bangkok-based role with relocation support provided.
About Agoda
At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com - Recruitment Scam Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address. If you come across suspicious activity, please report it to https://www.linkedin.com/help/linkedin/ask/TS-RPS