Senior Site Reliability Engineer
Hinge Health24 hours ago
Base Salary
$165k - $247k/yr
Responsibilities
- Own and lead reliability projects from ambiguous goals through production readiness, including SLOs, observability, safe rollouts, and on-call readiness.
- Design and maintain scalable, secure cloud infrastructure and establish reusable infrastructure patterns and standards.
- Build self-service deployment, monitoring, and infrastructure-management tooling and drive Infrastructure as Code and configuration-management practices.
- Lead incident response, post-incident reviews, root-cause analyses, capacity planning, and disaster recovery efforts.
- Define and improve reliability, performance, monitoring, alerting, and operational metrics.
- Collaborate with engineering, product, security, and partner teams on CI/CD, observability, launches, roadmaps, and technical decisions.
- Evaluate and safely adopt reliability, developer-productivity, and AI-assisted tools.
- Mentor junior and mid-level engineers, contribute to hiring, and create documentation, templates, and reference code.
- Enforce security best practices and compliance across infrastructure operations and participate in the weekly on-call rotation.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- At least 3 years of experience in Site Reliability Engineering, DevOps, or related roles, including production on-call experience.
- Experience with cloud infrastructure, preferably AWS, and container orchestration such as Kubernetes.
- Hands-on experience with Infrastructure as Code tools such as Terraform.
- Familiarity with logging and observability tools such as Datadog, Grafana, or New Relic.
- Expertise designing, using, and implementing CI/CD pipelines with tools such as GitHub Actions, GitLab, or Jenkins.
- Proficiency in at least one programming or scripting language such as Python, Go, or Bash.
- Preferred qualifications include experience in high-growth technology or healthcare environments, monitoring and incident-response practices, SLO definition, performance tuning, capacity planning, disaster recovery, mentoring, technical project leadership, and security or compliance frameworks such as HIPAA and SOC 2.
- Strong communication, collaboration, technical judgment, and cross-functional teamwork skills are preferred.
Benefits
- Hybrid work arrangement requiring employees to work in the office 3 days per week for a full typical business day.
- Comprehensive medical, dental, and vision coverage, plus gender-affirming care, family and fertility planning support, and travel reimbursements for unavailable healthcare.
- Traditional or Roth 401(k) options with a 2% company match.
- Learning and development stipend.
- Discounted company stock through an ESPP with payroll deductions.
- Dog-friendly workplace program at the San Francisco office.
Tech Stack
Categories
DevOpsSite Reliability
About Hinge Health
Hinge Health builds a digital musculoskeletal care platform for employers and health plans, combining a mobile app, connected sensors, AI, and clinicians to deliver personalized rehab and pain management. It sells as an employee benefit and integrates with health plans and PBMs; the program spans acute injury, chronic pain, and post-surgical recovery. Founded in 2014 and headquartered in San Francisco, it serves 2,550+ employers and 50+ health plans, reaching over 20 million eligible members.