AI Enablement Engineer
FreedomPay4 days ago
Philadelphia, PA, USAMid Level / Senior
H1B sponsor
Responsibilities
- Embed with internal teams to map workflows, identify bottlenecks, and redesign processes around AI.
- Build internal tools that replace manual work and automate validation, approvals, notifications, tracking, and exception handling.
- Prototype and productionize AI-powered workflows using AI coding tools and LLMs, with testing, logging, error handling, and documentation.
- Build and support autonomous agents, MCP servers, reusable skills and plugins, retrieval and memory systems, and agent evaluation test sets.
- Instrument agents for observability, tracing, token usage, cost management, and failure analysis.
- Measure workflow outcomes including cycle time, tickets deflected, hours saved, and error rates.
- Apply security, compliance, PCI, data classification, access control, responsible AI, and human-in-the-loop practices.
- Train users, gather feedback, mentor team members, and own long-term support and retirement strategies for shipped tools.
Requirements
- 3–5 years of experience in technical operations, automation, software engineering, or solutions engineering.
- Bachelor’s degree in a related field or equivalent practical experience.
- Hands-on experience using AI coding assistants and applying LLMs to real workflows, with Claude strongly preferred.
- Working proficiency with the Microsoft AI stack or demonstrated ability to ramp quickly.
- Full-stack fundamentals including a modern web framework, APIs, SQL, and Python or JavaScript/TypeScript scripting.
- Experience with Git, branching, pull requests, code review, and integration or workflow tools such as APIs, webhooks, iPaaS, or RPA.
- Understanding of secure development, authentication, and access control.
- Strong business and process judgment, communication skills, independent prioritization, iterative delivery, and stakeholder management.
- Preferred qualifications include payments, fintech, regulated-industry, PCI DSS, SSO/OAuth, data classification, Windows/.NET, C#, PowerShell, Azure, Azure DevOps, autonomous agents, MCP servers, skills/plugins, evals, multi-agent orchestration, and production tool support experience.
Benefits
- Medical, prescription, dental, vision, life insurance, retirement plans with company match, commission sharing, parental and other leave programs.
- Flexible hybrid working environment.
- Upward mobility and professional development opportunities.
- Full-time employment with background-check and credit-check requirements.
Tech Stack
Categories
About FreedomPay
FreedomPay builds a commerce platform for enterprises to accept and secure payments across in-store, online, and mobile channels. It provides point-to-point encryption, tokenization, EMV, and analytics with integrations to POS systems, devices, and processors. Founded in 2000 and headquartered in Philadelphia, the privately held company serves retailers, hospitality, gaming, healthcare, and other global merchants.