Payoneer

Principal Software Engineer — Customer Lifecycle Management (CLM)

Payoneer
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21 days ago
Herẕliyya, IsraelStaff+

Responsibilities

  • Define and evolve the target architecture for CLM backend systems and align it with the AI-driven KYC strategy.
  • Solve high-stakes technical problems spanning multiple crews, services, and domains.
  • Establish engineering standards through design reviews, coding practices, and architectural guidance.
  • Architect AI capabilities using LLM integration, RAG, agentic workflows, evaluation systems, AI tools, agents, and MCPs.
  • Design orchestrator and agent patterns with modular interfaces for OCR, authenticity, comparison, and online validation.
  • Enable safe integration between cloud and on-premises services.
  • Drive adoption of MCP and agent-based architectures where they provide business or engineering value.
  • Modernize systems using .NET, Kubernetes, AWS, service migration, observability, automated testing, and DevOps practices.
  • Mentor architects, team leads, and senior engineers and influence technical strategy without direct authority.
  • Translate business, product, and regulatory requirements into scalable technical designs.
  • Remain hands-on in coding and design while advising engineering and product leadership.

Requirements

  • Extensive software development experience operating at a senior individual-contributor or principal level and leading designs across teams.
  • Deep distributed-systems expertise including consistency, availability, fault tolerance, concurrency, distributed transactions, messaging, event-driven architecture, SAGA, error tolerance, zero-data-loss concepts, and scale.
  • Hands-on experience with a major cloud provider, preferably AWS, including production workloads and Kubernetes-based container orchestration.
  • Experience architecting AI-enabled systems with LLM integration, RAG, agentic or multi-step workflows, evaluation systems, and production considerations such as latency, cost, fallback, and hallucination control.
  • Daily hands-on use of AI coding tools, including configuring custom instructions, rules, MCPs, tools, workflows, and skills.
  • Ability to turn ambiguous, complex problems into reliable and scalable production systems.
  • Strong product mindset and ability to balance technical excellence with business outcomes.
  • Excellent communication, cross-organizational influence, and demonstrated mentorship of senior engineers, technical leads, and architects.
  • Financial services, fintech, KYC, identity, compliance, licensing, or other regulated-domain experience is advantageous.
  • Experience integrating cloud services with on-premises or enterprise systems through gateways or brokered connectivity is advantageous.
  • Hands-on backend experience with .NET/C# and/or TypeScript/Node.js is advantageous.
  • Big-data or NoSQL experience and familiarity with SQL Server are advantageous.

Benefits

  • Hybrid, full-time role based in Ramat Hasharon, Israel.
  • Opportunity to work on globally scaled technology in a regulated domain and shape AI-first engineering practices.
  • Mentorship and technical leadership opportunities across engineering crews.
  • Payoneer states that it is an equal opportunity employer and provides reasonable accommodation through a case-by-case process.

Tech Stack

AWSC#KubernetesMicrosoft SQL Server.NETNode.jsTypeScript
Payoneer

About Payoneer

1,001-5,000 employees

Payoneer builds a global B2B payments platform for SMBs, marketplaces, and freelancers to send, receive, and manage cross-border funds. Products include multi-currency accounts, mass payouts, and global bank transfers, monetized via transaction and FX fees. Founded in 2005 and headquartered in New York, it operates in 190+ countries and is a public company listed on NASDAQ.

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