3 hours ago
Base Salary
$175k - $210k/yr
Responsibilities
- Design, build, and operate backend services and APIs for billing, rates, usage calculations, usage visibility, and marketplace workflows.
- Develop primarily in Go, with Node.js in the stack, and contribute to TypeScript and React applications.
- Improve billing and usage correctness through validation, reconciliation, error handling, recovery, and operational controls.
- Automate recurring manual tasks and maintain clear, reliable operational workflows.
- Maintain Kubernetes workloads, scheduled jobs, cloud resources, deployment configuration, infrastructure as code, and delivery pipelines.
- Investigate production issues across application code, databases, and infrastructure, including failed jobs, slow queries, resource exhaustion, and replication delays.
- Plan and execute deployments, database changes, infrastructure migrations, monitoring, validation, and recovery plans.
- Build integrations with cloud marketplaces and external business systems.
- Deliver projects from requirements clarification through implementation, testing, rollout, and production support.
- Support auditability, traceability, testing, code reviews, technical discussions, mentoring, dashboards, alerts, runbooks, and incident follow-up.
- Participate in the on-call rotation after onboarding.
Requirements
- Substantial experience designing, delivering, and operating production backend systems with the judgment to lead complex hands-on work.
- Strong professional experience building and operating backend systems in Go.
- Professional frontend experience with TypeScript and React or comparable technologies, plus willingness to work across the stack.
- Experience with distributed systems, partial failures, retries, consistency, and service interactions.
- Experience with relational database modeling, schema migrations, query performance, and safe production changes.
- Practical experience deploying and troubleshooting containerized services and jobs in Kubernetes.
- Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration, and controlled rollouts.
- Ability to investigate production problems using logs, metrics, and traces and implement lasting improvements.
- Track record of delivering projects end to end and following through after release.
- Experience working remotely with asynchronous communication across time zones.
- Experience writing readable, well-tested, maintainable software.
- Willingness to participate in on-call and own production behavior.
- Experience supporting colleagues through code reviews, mentoring, and technical discussions.
- Bonus experience includes usage metering, billing, pricing, financial reconciliation, operational automation, auditability, MySQL operations, Terraform, Jsonnet, Argo Workflows, GCP, BigQuery, AWS, Azure, NetSuite, Salesforce, Grafana, Prometheus, Loki, and OpenTelemetry.
Benefits
- 100% remote work with candidates sought in the US and Canada, with preference for NASA’s Eastern Time zone; the company operates globally across 40+ countries.
- Restricted Stock Units are included with all roles.
- 30 days of annual leave per year, including three Grafana Shutdown Days, subject to local legislation.
- In-person onboarding is provided.
- Career growth pathways, transparent communication, high autonomy, and an open-source, collaborative culture.
Tech Stack
AWSAzureGoGoogle BigQueryGoogle Cloud PlatformGrafanaKubernetesMySQLNode.jsPrometheusReactTerraformTypeScript
Categories
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.