Pre Sales Solutions Engineer (UK)
Envoy
about 1 month ago
London, United Kingdom
Mid Level / Senior
H1B Sponsor
Responsibilities
- Assist account executives with the pre-sales process, including technical demos and security reviews.
- Collaborate with customers' IT, security, and legal teams to maintain compliance.
- Act as a liaison between customer-facing teams and internal product, engineering, and design teams.
- Investigate and escalate product bugs using data and logs.
- Provide critical feedback to product and engineering teams based on customer advocacy.
- Educate coworkers on complex technical issues like SAML and OAuth.
- Become proficient in Envoy’s Developer & Integration Platform and API capabilities.
Requirements
- 6+ years in Solutions Engineering, Technical Sales Engineering, or related roles.
- Intermediate SQL skills for data investigation.
- Familiarity with git and command-line tools.
- Understanding of internet protocols like DNS, HTTP, and TLS.
- Basic understanding of APIs and API architecture.
- Ability to write simple Ruby or Python scripts.
- Willingness to travel for prospect or partner engagements.
Tech Stack
AzureGitJavaScriptKubernetesNode.jsPythonRubySQL
Categories
BackendDevOpsSecurity