Site Reliability Engineer
ACI Worldwide2 months ago
Norcross, GA, USASenior
Responsibilities
- Define and manage SLOs, SLIs, error budgets, and service reliability metrics.
- Build and operate Azure-based platforms, including AKS, networking, security, and monitoring.
- Implement GitOps workflows with FluxCD or ArgoCD for Kubernetes and infrastructure.
- Design and maintain CI/CD pipelines using GitHub Actions or Azure DevOps.
- Automate infrastructure with Terraform, Bicep, and ARM.
- Lead incident response, root cause analysis, and reliability improvements.
- Establish observability through logs, metrics, tracing, and alerting.
- Embed DevSecOps practices including policy-as-code, vulnerability scanning, and secrets management.
- Partner with development teams to improve deployment safety and production readiness.
Requirements
- At least 3 years of experience in SRE, DevOps, or platform engineering.
- Strong expertise with Microsoft Azure, including AKS, monitoring, networking, and security.
- Hands-on experience with GitOps and Kubernetes.
- Proficiency with GitHub Actions or Azure DevOps for CI/CD.
- Infrastructure-as-Code experience with Terraform, Bicep, or ARM.
- Scripting and automation experience with Python, PowerShell, or Bash.
- Experience with incident management and operational best practices.
- Applicants must be currently authorized to work full-time in the United States.
Benefits
- Opportunities for growth and career development.
- Competitive compensation and benefits package.
- Innovative and collaborative work environment.
- Role is located in Norcross, GA or Omaha, NE and is hybrid.
Tech Stack
Categories
Site Reliability
About ACI Worldwide
ACI Worldwide builds payment processing and fraud prevention software for banks, merchants, and billers, delivered as on-premise and cloud services. Its portfolio spans real-time payments, card and merchant acquiring, bill payment, and risk management. Founded in 1975 and publicly traded on NASDAQ (ACIW), the company is headquartered in Elkhorn, Nebraska and serves financial institutions and retailers globally.