1 day ago
San Mateo, CA, USAStaff+
Base Salary
$231k - $267k/yr
Responsibilities
- Lead and manage production incidents.
- Collaborate cross-functionally to troubleshoot and resolve sophisticated technical challenges in distributed environments.
- Guide the implementation of incident management processes and procedures.
- Monitor system health, performance, and capacity while proactively addressing potential issues.
- Conduct postmortem analysis, determine incident root causes, and formulate corrective measures.
- Contribute to system architecture improvements that enhance reliability and performance.
- Use coding skills to automate routine tasks and improve system efficiency.
- Participate in the Incident Manager on-call rotation.
- Mentor junior team members.
Requirements
- At least 8+ years of experience in a comparable role within a Site Reliability Team.
- Advanced knowledge of systems and network infrastructure protocols.
- Demonstrated ability to manage, troubleshoot, and resolve incidents in distributed environments.
- Ability to distill complex technical issues into clear and concise language.
- Familiarity with at least one scripting or programming language; Python and Golang are preferred.
- Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a similar technical field.
- Ability to communicate complex systems clearly and operate effectively during ambiguous production incidents.
Benefits
- Full-time employees are eligible for equity compensation and benefits.
- Office-based roles are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday.
- The position is based at the San Mateo, California headquarters for the stated salary range.
About Roblox
Roblox builds a platform for user‑generated 3D experiences, offering Roblox Studio for creators and a social marketplace where players explore and interact across devices. Its business model centers on virtual currency (Robux) and subscriptions, platform fees paid to creators, and an expanding advertising offering. Founded in 2004 and headquartered in San Mateo, California, Roblox Corporation is publicly traded on the NYSE under the ticker RBLX.