1 day ago
Jaipur, IndiaEntry Level / Mid Level
Responsibilities
- Configure and maintain FireLight® business rules and components to support accurate, compliant financial product applications.
- Implement Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
- Participate in requirements understanding, configuration, testing, deployment support, and production issue resolution across the SDLC.
- Perform unit and integration testing and use AI tools for rule creation, scenario testing, and troubleshooting.
- Support customer deployments and provide Tier 2 troubleshooting for configuration-related client issues.
- Monitor and resolve tickets, including Jira tickets, while collaborating with cross-functional teams to address defects and improve configurations.
- Meet utilization, productivity, quality, delivery, and communication expectations.
Requirements
- 1–3 years of experience in a technical or configuration-focused role.
- Strong proficiency in creating, editing, and troubleshooting XML and understanding structured business logic.
- Solid understanding of the SDLC in a SaaS environment.
- Familiarity with FireLight® platform components and configuration concepts, or the ability to ramp up quickly.
- Working knowledge of Jira, OpenAir, Notepad++, and Adobe Acrobat.
- Exposure to Salesforce, Redtail, or Yellow Pages integrations is preferred.
- Foundational knowledge of insurance, annuities, life insurance processes, and financial services compliance requirements.
- Strong problem-solving, attention to detail, prioritization, written communication, and verbal communication skills.
- Ability to work independently with minimal supervision, collaborate across teams, and adopt AI-enabled tools.
Benefits
- The role is office-based four days per week, with the flexibility to work remotely on Fridays.
- Benefits include competitive salary, annual performance bonus, equity for full-time employees, 100% employer-paid health and dental insurance, and generous paid time off.
- The employer provides a total compensation program for full-time employees.
Categories
About iCapital
iCapital builds a technology platform that lets wealth managers and asset managers offer, transact, and service alternative investments and structured solutions for private clients. The company earns software, data, and administration fees across marketplace access, enterprise integrations, and fund servicing. Founded in 2013 and headquartered in New York, it reports $1.2 trillion of assets serviced globally and serves nearly 3,900 wealth management firms and 144,000 active financial professionals.