1 day ago
Hyderābād, IndiaStaff+
Responsibilities
- Translate client requirements into differentiated, scalable, and deliverable solutions.
- Design, deploy, integrate, troubleshoot, and optimize ServiceNow ITOM solutions in enterprise environments.
- Collaborate with sales pursuit, delivery, technical, and stakeholder teams on solution design and key decisions.
- Lead solution implementation and facilitate communication between technical teams and stakeholders.
- Serve as a subject matter expert, manage team performance, make team decisions, and address cross-team problems.
- Mentor junior team members and support their professional development.
Requirements
- At least 12 years of overall experience is required.
- At least 7 years of experience in ServiceNow IT Operations Management is required.
- Strong expertise designing and deploying enterprise ITOM solutions and integrating ITOM with other IT service management platforms.
- Ability to analyze complex technical requirements and translate them into scalable architectures.
- Experience troubleshooting and optimizing ITOM workflows to improve operational efficiency.
- Strong understanding of cloud infrastructure and its impact on IT operations.
- Completion of 15 years of full-time education is required.
Benefits
- The position is based at the HDC4 - SEZ location.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.