Senior Platform Architect
Temporal Technologies20 days ago
London, United KingdomSenior
Responsibilities
- Own customers’ production readiness and drive their first production workflow through stable operation.
- Establish best practices and guardrails for reliability, failure handling, scaling, upgrades, observability, and operational readiness.
- Configure alerting, monitor health signals, troubleshoot complex technical issues, and remove activation blockers.
- Optimize customer systems for cost and performance and manage migrations, technical risk, and architectural debt.
- Build and execute KPI-driven technical success plans tied to production outcomes.
- Lead coordination among Professional Services, Support, Partners, and internal teams to deliver high-quality work on time.
- Conduct technical reviews, readiness checkpoints, maturity assessments, and production-readiness certification.
- Train developers and customer platform architects on Temporal SDK and Temporal Server best practices.
- Partner with customers, Growth AEs, and Solution Architects to drive adoption, renewals, and growth.
- Create technical documentation, runbooks, training materials, and technical narratives for customer and internal audiences.
Requirements
- Reside in the United Kingdom; London is preferred.
- 6+ years of professional software engineering or solutions engineering experience.
- Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles.
- Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python.
- Experience building, deploying, and operating production systems at scale.
- Ability to debug complex technical issues and guide customers through resolution.
- Strong customer-facing communication skills for explaining technical concepts to diverse audiences.
- Experience creating technical documentation, runbooks, and training materials.
- Ability to work independently while collaborating across teams.
- Willingness to travel occasionally for customer engagements and team events.
- Prior experience with Temporal or similar workflow orchestration platforms is preferred.
- Experience with observability practices for distributed systems is preferred.
- Background in professional services, technical consulting, or solutions engineering is preferred.
- Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools is preferred.
- Open source or developer community contributions are preferred.
- Experience designing and delivering technical training or workshops is preferred.
Benefits
- United Kingdom-based role, with a preference for London.
- Occasional travel for customer engagements and team events.
- Equal opportunity employer with reasonable accommodation available for individuals with disabilities.
Tech Stack
Categories
Solutions Engineering
About Temporal Technologies
Temporal develops and distributes the world's leading open source durable execution system. We make code fault tolerant, durable and simple. Innovative companies like Datadog, Glovo, Indeed, Netflix, Qualtrics, Remitly, Snap and Yum! Brands build their services and applications with Temporal to make them reliable to run, productive to enhance and easy to troubleshoot and repair. More than a decade in the making, Temporal is powered by veterans behind some of the industry's most loved systems technologies, programming frameworks and open source communities as well as investors like Amplify Partners, Sequoia Capital and Index Ventures.