Software Implementation Engineer

1 day ago

Hoffman Estates, IL, USAMid Level / Senior

H1B sponsor

Base Salary

$80k - $105k/yr

Responsibilities

Plan and execute customer-site and remote installations, migrations, and upgrades of PanaCIM, iLNB, DGS, and related Panasonic applications.
Configure and troubleshoot Windows Server, Ubuntu, SQL, PostgreSQL, Docker, and enterprise networking environments.
Perform root-cause analysis of software and network communication issues and collaborate with TAC and Development to validate patches, fixes, and enhancements.
Maintain network diagrams, software versions, HostIDs, license information, configuration guides, deployment procedures, and other customer documentation.
Provide technical consultation on site preparation, backups, integrations, and system performance.
Support process standardization, knowledge sharing, deployment efficiency, and quality consistency.
Support trade shows, demonstrations, customer consultations, and identification of sales opportunities.
Complete training, travel reports, expense reports, and other required documentation.

Bachelor's degree in Computer Science, IT, or Engineering, or equivalent professional experience with relevant technical certifications in lieu of the degree.
2–5 years of experience in software implementation, networking, and industrial IT.
Hands-on experience with Linux Ubuntu, Docker, SQL, PostgreSQL, and enterprise networking.
CompTIA A+ certification is required; CompTIA Network+ or Linux+ is preferred.
ASQ CSQE, SMT manufacturing experience, MES system experience, and English-Spanish bilingual ability are desirable.
Ability to travel extensively, often 95% or more, domestically and internationally, sometimes on short notice and during non-standard hours, weekends, or holidays.
Ability to lift over 50 pounds, stand for long periods, and work in factory production environments and confined spaces.
Strong analytical, documentation, communication, customer-service, and process-adherence skills.

Medical, dental, vision, prescription, Health Savings Account, and Flexible Spending Account benefits.
Life, accident, critical illness, disability, legal, identity theft, and pet insurance options.
401(k) plan with company matching contributions and immediate vesting.
Vacation, holidays, personal days, sick leave, volunteer leave, and parental and caregiver leave.
Tuition reimbursement for job-related courses after six months of service.
Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse, life-stage, and fertility programs, subject to eligibility.
Hybrid work arrangement indicated; the role also requires extensive domestic and international travel, often 95% or greater.