Qualtrics

Senior Software Engineer - Internal AI Agent Infrastructure

Qualtrics
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2 days ago

Base Salary

$147k - $179k/yr

Responsibilities

  • Design and implement platform features based on engineering needs and user feedback.
  • Expand platform access by supporting new GitLab instances and repositories.
  • Manage and govern the MCP Gateway and its integrations.
  • Partner with security teams to ensure tooling compliance and appropriate administrative controls.
  • Identify and address bottlenecks to improve platform usage and reliability.
  • Own features through release, bug fixes, and technical debt remediation.
  • Drive cross-team initiatives, document technical work, and help engineers adopt new tools and practices.

Requirements

  • At least 5 years of software development experience.
  • Experience improving developer experience by building, buying, or integrating tools for internal engineering teams.
  • Hands-on experience with modern AI tooling, including MCP servers, agent skills, agent harnesses, and daily use of AI agents.
  • Experience designing and building scalable platforms and reliable, maintainable systems and processes.
  • Experience working directly with internal users to gather feedback, measure adoption, and turn pain points into product improvements.
  • Strong ownership, communication, documentation, and cross-team collaboration skills.
  • Machine learning experience is a plus but not required.

Benefits

  • Hybrid work model with office attendance three days per week: Mondays, Thursdays, and one additional day selected by the organizational leader.
  • Office amenities including food, drinks, outdoor space, and pinball.
  • Quarterly team offsites.
  • Flexible education budget.
  • QED engineering development program allowing engineers to spend up to 10% of each quarter on career development.
  • Full-time employees are eligible for medical, dental, vision, life and disability insurance, 401(k) matching, paid time off, wellness reimbursement, and mental health benefits.

Categories

Qualtrics

About Qualtrics

10,000+ employees

Qualtrics builds an experience management platform that collects signals from surveys, digital interactions, and service channels, then applies analytics to improve customer, employee, product, and brand outcomes for large organizations. It sells cloud software and services via subscriptions to enterprises and public-sector customers; founded in 2002, the company is co-headquartered in Provo, Utah, and Seattle, Washington, and is privately held under Silver Lake ownership.

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