19 days ago
London, United KingdomSenior
Responsibilities
- Own the full onboarding and implementation lifecycle from process discovery and technical configuration through customer go-live.
- Configure Vertice’s Intake to Procure product and broader platform around each customer’s procurement processes.
- Advise customers on integrating and embedding Vertice workflows and integration products into existing systems.
- Use agentic workflows and AI-powered insights to accelerate configuration and testing and identify implementation issues.
- Manage timelines, scope, and multiple client engagements with minimal oversight.
- Run customer training and Q&A sessions and partner with Product and account teams to resolve issues.
- Provide customer-informed feedback to the Product team and influence the product roadmap.
Requirements
- At least 4 years of work experience, including 2–3 years in a solutions consultant, project management, or functional advisory role.
- Experience managing multiple client engagements simultaneously.
- Strong communication, documentation, ownership, and problem-solving skills.
- Comfort with software configuration, integrations, JSON, and API documentation is preferred but not required.
- Understanding of B2B procure-to-pay processes is preferred but not required.
- Experience with Coupa, SAP Ariba, Oracle, NetSuite, Workday, or Sage is preferred but not required.
- Interest in experimenting with AI tools and working with AI-centered products.
Benefits
- Opportunity to work directly with customers across industries and regions and influence the product roadmap.
- Room to grow as Vertice scales its Solutions function.
- Global exposure through collaboration with teams in London, New York, Brno, Sydney, and Johannesburg.
- The role is based in a specified region, and applicants must be legally able to work there.
Categories
Solutions Engineering
