2 months ago
London, United KingdomSenior
Responsibilities
- Own the full onboarding and implementation lifecycle from process discovery and technical configuration through customer go-live.
- Configure Vertice’s Intake to Procure product and broader platform around each customer’s procurement processes.
- Advise customers on integrating and embedding Vertice workflows and integration products into existing systems.
- Use agentic workflows and AI-powered insights to accelerate configuration and testing and identify implementation issues.
- Manage timelines, scope, and multiple client engagements with minimal oversight.
- Run customer training and Q&A sessions and partner with Product and account teams to resolve issues.
- Provide customer-informed feedback to the Product team and influence the product roadmap.
Requirements
- At least 4 years of work experience, including 2–3 years in a solutions consultant, project management, or functional advisory role.
- Experience managing multiple client engagements simultaneously.
- Strong communication, documentation, ownership, and problem-solving skills.
- Comfort with software configuration, integrations, JSON, and API documentation is preferred but not required.
- Understanding of B2B procure-to-pay processes is preferred but not required.
- Experience with Coupa, SAP Ariba, Oracle, NetSuite, Workday, or Sage is preferred but not required.
- Interest in experimenting with AI tools and working with AI-centered products.
Benefits
- Opportunity to work directly with customers across industries and regions and influence the product roadmap.
- Room to grow as Vertice scales its Solutions function.
- Global exposure through collaboration with teams in London, New York, Brno, Sydney, and Johannesburg.
- The role is based in a specified region, and applicants must be legally able to work there.
Categories
Solutions Engineering
About Vertice
Vertice builds a SaaS procurement and spend-optimization platform for finance and procurement teams, combining AI-driven analytics, agentic workflows, and expert negotiation support to cut SaaS and cloud costs. The company sells subscriptions with optional managed buying services. Founded in 2021 and headquartered in London, it is privately held and serves enterprises globally, with customers reported across 100+ countries.