JumpCloud

Site Reliability Engineer - India

JumpCloud
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3 days ago
Remote, IndiaSenior

Responsibilities

  • Design, deploy, and maintain reliable, available, and performant systems and APIs across AWS and GCP.
  • Operationalize SLIs, SLOs, and error budgets with application teams.
  • Build end-to-end observability and actionable monitoring across microservices and cloud infrastructure.
  • Participate in on-call rotations, incident response, and blameless post-incident reviews.
  • Manage production Kubernetes clusters and GitOps delivery workflows.
  • Provision and secure multi-cloud infrastructure using modular Terraform configurations.
  • Develop disaster-recovery dashboards, runbooks, failover automation, and validation tests.
  • Write Python or Go automation to eliminate operational toil.
  • Support cost allocation, resource right-sizing, and FinOps visibility for cloud infrastructure.

Requirements

  • 5+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering for 24/7 mission-critical systems.
  • Hands-on Python or Go programming experience for SRE tools, automation, and cloud integrations.
  • Production Kubernetes operations and GitOps experience, including Argo CD.
  • Experience writing and maintaining modular Terraform configurations.
  • Experience operating cloud workloads on AWS or GCP, including relevant AWS networking and infrastructure services.
  • Experience with FinOps, disaster recovery, monitoring, Datadog or similar tools, PagerDuty, and SLI/SLO frameworks.
  • Experience configuring and troubleshooting production service meshes and high-availability proxy solutions.
  • Strong troubleshooting, collaboration, and operational-efficiency skills.
  • Preferred: experience with GitHub Actions or GitLab Pipelines, chaos engineering, secrets-management tools, and DevSecOps or infrastructure-as-code security scanning.

Benefits

  • Remote-first work arrangement within India.
  • Participation in on-call shifts is required.
  • Internal business and interview processes are primarily conducted in English.
  • Equal opportunity workplace with an emphasis on connection, growth, and collaboration.

Tech Stack

Categories

DevOpsSite Reliability
JumpCloud

About JumpCloud

501-1,000 employees

JumpCloud builds a unified open directory and IT management platform for organizations to manage user identities, devices, and access across Windows, macOS, Linux, and cloud resources. Its SaaS suite covers single sign-on, multi-factor authentication, Cloud RADIUS, LDAP/Active Directory integration, and server/device management for IT teams. Founded in 2012 and headquartered in Louisville, Colorado, the privately held company serves customers worldwide.

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