Google

Customer Engineer, Google Cloud (English, Korean)

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6 days ago
Seoul, Korea, SouthEntry Level

Responsibilities

  • Build Google Cloud solutions addressing customer needs and provide feedback to Product Management and Engineering teams.
  • Troubleshoot customer operational issues and product questions while coordinating with internal teams to drive resolution.
  • Organize and execute prototype workshops, validate proposed architectures, and document technical blockers for engineering prioritization.
  • Collaborate with customers on adoption throughout the customer lifecycle and develop solution architectures and road maps.
  • Travel to customer sites, conferences, and other customer-related events as needed.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • At least 1 year of experience with cloud-native architecture and development methodologies in a customer-facing or support role.
  • Experience with one or more programming languages and technical presentations.
  • Fluent communication in English and Korean.
  • Preferred: 3 years of relevant experience, programming or scripting with Python, Java, C++, and SQL, and experience with distributed systems.
  • Preferred: experience building or troubleshooting websites or web applications using HTTPS, JavaScript, APIs, TCP/IP, and DNS.
  • Preferred: knowledge of public cloud platforms and concepts including AI, Big Data, PaaS, SaaS, and IaaS.
  • Ability to lead architecture discussions and influence decisions about deployment topologies and performance.

Benefits

  • Travel to customer sites, conferences, and other customer-related events may be required.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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