SENIOR SOLUTIONS ARCHITECT (USA)
TransPerfect2 months ago
Remote, United StatesSenior
Responsibilities
- Configure and document Trial Interactive enterprise software and solutions throughout customer implementation cycles.
- Create and maintain User Requirements Specifications, Configuration Specifications, and standard operating procedures.
- Serve as the product configuration and domain expert for sales cycles, demonstrations, webinars, seminars, and account initiatives.
- Collaborate with Sales, Operations, Product, Professional Services, and customers to translate business requirements into technical solutions.
- Support software configurations for demonstrations and respond to functional and technical RFI, RFP, and RFQ requirements.
- Participate in statements-of-work reviews and evaluate new business opportunities.
- Train and mentor junior team members, including Project Managers, Configuration Specialists, Business Development staff, and Support staff.
Requirements
- Bachelor’s degree or equivalent years of experience.
- At least 5 years of solutions consulting, software product configuration, or similar experience.
- At least 5 years of experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management.
- Broad knowledge of technology, tools, and techniques for data and system integration.
- Fundamental understanding of SaaS and cloud-based technology and business models.
- Experience with GxP and software validation processes and regulations.
- Experience with REST APIs, sFTP, JSON, XML, SSO using SAML 2.0, and identity providers such as Okta.
- Strong computer skills, including Microsoft Office and especially Microsoft Excel.
- Strong organization, time management, interpersonal communication, customer-facing, and solution-guidance skills.
- Experience with backend technologies such as Python, Java, C#, Node.js, or PHP is desired but not mandatory.
- Basic shell scripting and regular expressions experience for automating manual content tasks is desired.
- At least 2 years of B2B web application, business-to-business, and mobile application experience is a plus.
- Ability to undertake sustained global business travel of up to 10%.
Benefits
- Global business travel of up to 10% is expected.
- The role includes training and mentorship opportunities through collaboration with junior team members and multiple business functions.
About TransPerfect
TransPerfect provides language services and localization technology to enterprises, including translation, interpretation, software and multimedia localization, and AI-enabled workflow automation via its GlobalLink platform. It sells B2B services and SaaS that streamline multilingual content, compliance, and customer support across channels, with specialized practices in gaming, legal, and life sciences. Founded in 1992 and headquartered in New York, the privately held company operates offices worldwide and supports content in more than 200 languages.