Senior ServiceNow Technical Consultant (on-site Erskine)
DXC Technology20 hours ago
Newcastle, United KingdomSenior
Responsibilities
- Provide technical consulting services and deliver ServiceNow solutions to multiple customers.
- Participate in client workshops and requirements gathering, advise on proposed solutions, and design technical implementations.
- Configure and develop ServiceNow solutions, including scripting, testing, customer demonstrations, UAT, and go-live support.
- Design data structures and conversions, technical infrastructure components, custom applications, and integrations with other platforms.
- Mentor and train junior team members and produce solution documentation and training materials.
- Provide hands-on guidance and technical thought leadership to client and internal technical resources.
Requirements
- Several years of experience in ServiceNow design and development, preferably in a consulting environment.
- Experience or knowledge of ServiceNow application development, custom applications, and integrations with other platforms.
- Scripting skills in JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS, and PowerShell are advantageous.
- Knowledge of Service Management concepts, delivery assurance principles and procedures, and MariaDB.
- ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Application Developer, or ITIL Foundation certification is preferred.
- Additional ServiceNow certifications or experience with HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, or PPM is advantageous.
- Strong written and verbal communication, presentation, customer service, research, recommendation, and problem-solving skills.
- Ability to work independently or collaboratively, mentor colleagues, meet project timelines, and learn new technologies.
- Ability to work from home, travel to client locations, and work on client sites when required.
- Must be eligible to meet applicable UK Government and contractual personnel security and residency requirements and have the right to work in the United Kingdom; some roles may have nationality requirements.
Benefits
- Regular training and development opportunities, including support for achieving certifications.
- Supportive and collaborative consultant team environment.
- Flexible benefits scheme including pension, life insurance, health insurance, travel insurance, and store vouchers or discounts.
- 25 days of holiday with options to increase holiday entitlement and select appropriate benefits.
- Preferred on-site location is Erskine, with Newcastle and Farnborough also listed; the role supports home working, in-person collaboration, and travel or client-site work when required.
Tech Stack
Categories
Solutions Engineering
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.