16 hours ago
Pune, India +4 moreStaff+
Responsibilities
- Lead diagnostics for failed messages, recurring incidents, API errors, certificate expiry, connectivity, performance, and operational-control issues.
- Use message logs, traces, API analytics, Cloud ALM, and platform monitoring to perform root-cause analysis and implement permanent fixes.
- Establish service RAG reporting, problem records, error-pattern analysis, knowledge articles, and a measurable stabilization backlog.
- Improve retry, reprocessing, alerting, logging, housekeeping, capacity, resilience, and certificate or credential management.
- Oversee vendor fixes, estimates, test evidence, deployments, documentation, knowledge transfer, SLAs, and service transition.
- Lead incident governance, client reviews, cross-team recovery, change controls, security controls, and audit controls.
- Apply approved AI tools to analyze integration designs, mappings, scripts, logs, defects, test evidence, RAID records, and operational data with human validation and compliance safeguards.
- Communicate findings across business, architecture, security, application, testing, operations, SI, and third-party teams; coach team members and escalate material risks.
Requirements
- Minimum 12 years of experience is required; the posting also describes typically 10–14 years of relevant SAP, middleware, integration, or enterprise application delivery experience.
- 15 years of full-time education is required.
- Expertise in SAP BTP Integration Suite, Cloud Integration, enterprise integration patterns, iFlow design, message mapping, security, monitoring, testing, and SAP S/4HANA integration.
- Experience with REST, SOAP, OData, IDoc, RFC, SFTP, HTTP, JMS, XML, JSON, CSV, XSLT, Groovy scripting, certificates, OAuth 2.0, and mTLS.
- Experience with reusable integration standards, version control, transport or CI/CD, non-functional testing, operational monitoring, incident management, and audit evidence.
- Demonstrated experience in distressed integration diagnostics, stabilization, turnaround planning, remediation governance, recovery execution, and improving interface reliability or operational stability.
- Preferred qualifications include SAP certification or training in SAP Integration Suite, Integration Developer, BTP administration, API management, or event-driven architecture.
- Preferred experience includes Finance, Supply Chain, Manufacturing, HR, procurement, customer-process integrations, and regulated or audit-sensitive environments.
Tech Stack
GroovySOAP
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.