5 months ago
Responsibilities
- Lead technical and product demos through pre-sales and post-sales cycles.
- Drive technical workshops, solution architecture, implementation guidance, and presentations to executive sponsors.
- Manage ongoing client relationships by understanding business requirements, expectations, technical support needs, and customer architectures.
- Collaborate with executive directors, product management, and engineering teams on new product features.
- Advocate for clients by providing feedback to internal teams.
- Communicate client requirements clearly to the sales team for sales calls.
- Explain APIs and create compelling technical demos.
Requirements
- Bachelor's or master's degree in Computer Science, Engineering, Programming, or a related accreditation.
- 5-8+ years of experience in a client-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, or Customer Success Manager.
- 5+ years of deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
- Prior experience in pre-sales and/or post-sales capacities.
- Proven ability to lead and manage client engagements and projects.
- Experience collaborating with subject matter experts on RFIs, RFPs, and technical proposals.
- Understanding of web services and applications, PaaS, SaaS, APIs, and SDKs.
- Development experience with JavaScript, TypeScript, Python, and other web-based technologies or stacks.
- Exceptional professionalism, clear verbal and written communication, self-management, and professional judgment.
- Proficiency in written and spoken English.
Benefits
- Full-time onsite work at the New York office
- Competitive salary
- Benefits may vary based on location
- Startup environment with collaborative colleagues
Tech Stack
Categories
Solutions Engineering
About BitGo
BitGo builds digital asset infrastructure for institutions, offering qualified custody, multi-signature and MPC wallets, trading, settlement, and staking services. Founded in 2013 and headquartered in Sioux Falls, it operates regulated trust companies in the U.S. and powers wallets and financial operations for exchanges, fintechs, and asset managers through fee-based custody and prime services.