Responsibilities
- Lead technical and product demos through pre-sales and post-sales cycles.
- Drive technical workshops, solution architecture, implementation guidance, and presentations to executive sponsors.
- Manage ongoing client relationships by understanding business requirements, expectations, technical support needs, and customer architectures.
- Collaborate with executive directors, product management, and engineering teams on new product features.
- Advocate for clients by providing feedback to internal teams.
- Communicate client requirements clearly to the sales team for sales calls.
- Explain APIs and create compelling technical demos.
Requirements
- Bachelor's or master's degree in Computer Science, Engineering, Programming, or a related accreditation.
- 5-8+ years of experience in a client-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, or Customer Success Manager.
- 5+ years of deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
- Prior experience in pre-sales and/or post-sales capacities.
- Proven ability to lead and manage client engagements and projects.
- Experience collaborating with subject matter experts on RFIs, RFPs, and technical proposals.
- Understanding of web services and applications, PaaS, SaaS, APIs, and SDKs.
- Development experience with JavaScript, TypeScript, Python, and other web-based technologies or stacks.
- Exceptional professionalism, clear verbal and written communication, self-management, and professional judgment.
- Proficiency in written and spoken English.
Benefits
- Full-time onsite work at the New York office
- Competitive salary
- Benefits may vary based on location
- Startup environment with collaborative colleagues
Tech Stack
Categories
About BitGo
BitGo (NYSE: BTGO) is the digital asset infrastructure company providing the foundation for the digital asset economy. Founded in 2013 by technologist Mike Belshe, the company was established on the conviction that digital assets would redefine the global financial system. BitGo became the first to commercialize multi-signature wallets and later developed advanced Threshold Signature Scheme (TSS) technology to set the industry standard for digital asset security. Today, the company delivers a comprehensive suite of services transforming how institutional capital is managed and deployed. From regulated custody, wallets, staking, trading, OTC services, financing, and settlement, BitGo unifies these services within a single, secure environment and enables the real-time mobilization of assets, reducing the friction and risk inherent in legacy financial rails. This infrastructure is underpinned by a global footprint of regulated entities and anchored by BitGo Bank & Trust, National Association, a federally chartered digital asset bank under the U.S. Office of the Comptroller of the Currency. The company's mission is to accelerate the transition of the existing financial system to a digital asset economy through a commitment to transparency, monetary freedom, and borderless, 24/7 markets. BitGo serves as the operational backbone for thousands of institutional clients, including the world’s leading cryptocurrency exchanges and regulated platforms.