1 month ago
New York, NY, USAMid Level / Senior
Base Salary
$165k - $175k/yr
Responsibilities
- Provide end-to-end technical and operational integration support for new enterprise clients.
- Partner with Sales and Account Management in presales and post-sales activities as a technical subject matter expert.
- Build, monitor, and execute joint integration project plans across multiple clients and integrations.
- Maintain and update public-facing SDKs, APIs, and technical integration guides.
- Interface with enterprise ecommerce merchants, communicate client feedback, influence product development, and collaborate with developers to resolve commercial issues.
Requirements
- 4–6+ years of experience as an Integrations Engineer, Solution Engineer, Senior Technical Manager, or similar role, ideally in B2B SaaS.
- Experience collaborating with multiple business and technical teams.
- Experience with databases and querying languages such as SQL.
- Strong technical troubleshooting, critical-thinking, and stakeholder-relationship skills.
- Technical background with API integrations and comfort reading logs and source code.
- Substantial client-facing technical experience, including enterprise meetings and presales activities.
- Experience planning, leading, and executing technical projects with enterprise clients.
- Strong written and verbal communication skills and a collaborative, adaptable approach.
Benefits
- Hybrid remote and in-office work arrangement for the NYC team.
- Fully covered medical, dental, and vision insurance from the first day.
- Equity, 401(k) with matching, and commuter benefits.
- Catered lunch, stocked kitchen, team events, wellness activities, and company gifts.
- Professional development through onboarding, courses, Udemy access, and lunch-and-learns.
Tech Stack
Categories
Solutions Engineering
