19 hours ago
Norfolk, VA, USAStaff+
Base Salary
$120k - $175k/yr
Responsibilities
- Design and lead end-to-end Salesforce architectures using Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
- Define scalable solution patterns for payer operations including member engagement, care management, claims servicing, and provider relations.
- Lead technical discovery sessions, architecture workshops, and solution reviews with business and IT stakeholders.
- Translate business requirements into secure, scalable, and high-performing Salesforce solutions.
- Design Salesforce integrations involving APIs, middleware, and event-based architectures.
- Provide technical leadership and governance across development teams while ensuring Salesforce best practices and enterprise standards.
Requirements
- 15+ years of experience in CRM or digital platforms, including significant experience as a Salesforce Technical or Solution Architect.
- 8+ years of hands-on Salesforce experience with strong architecture ownership.
- Proven expertise implementing Salesforce Health Cloud and payer-domain workflows.
- Demonstrated client-facing architecture, solution consulting, and technical communication experience.
- Strong communication, analytical, and presentation skills.
- Preferred qualifications include Salesforce certifications such as Health Cloud Accredited Professional or Specialist, Service Cloud Consultant, OmniStudio, Data Cloud, or Salesforce Architect credentials.
- Preferred experience includes Salesforce Data Cloud, OmniStudio, Einstein AI, Industry Clouds, healthcare data standards such as FHIR and HL7, AWS or cloud-native integration platforms, healthcare consulting or systems integration, and contact-center integrations.
Benefits
- Remote position open to qualified applicants in the United States.
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Eligible for a discretionary annual incentive program based on performance and applicable plan terms.
- Applications accepted until June 30, 2026.
Tech Stack
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.