4 months ago
Base Salary
$266k - $445k/yr
Responsibilities
- Design, develop, and maintain low-level firmware and system software for AI hardware manageability, including BMC software, Redfish services, gNMI telemetry, firmware update and recovery flows, BIOS/UEFI interactions, platform drivers, and hardware diagnostics.
- Own integration and acceptance of partner and vendor software releases through requirements, code and artifact review, reproducible builds, CI, regression monitoring, version tracking, acceptance criteria, and launch-readiness evidence.
- Build and maintain automation and CI infrastructure for testing and managing systems in the lab.
- Define and debug hardware management protocols across accelerators, hosts, management controllers, firmware, and platform services.
- Build system health monitoring, telemetry, remote diagnostics, and recovery paths for lab, manufacturing, and production environments.
- Develop validation and test automation for board bring-up, rack bring-up, qualification, manufacturing readiness, deployment readiness, and long-term reliability.
- Convert engineering releases into manufacturing-ready software recipes, including images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.
- Debug production issues spanning hardware signals, BMC firmware, BIOS/UEFI, kernel drivers, platform services, networking, PCIe, power, thermals, boot, provisioning, and manufacturing tests.
- Partner with hardware, firmware, security, networking, infrastructure, manufacturing, operations, and external engineering teams to define software contracts and resolve issues.
- Produce architecture notes, runbooks, validation records, and decision documents for platform reproduction, operation, and improvement.
Requirements
- 7+ years of hands-on experience in low-level system software, embedded software, firmware, BMC software, platform software, device drivers, or hardware diagnostics, or equivalent expertise demonstrated through exceptional accomplishments.
- Strong programming skills in C, C++, Rust, or similar systems languages, with experience building reliable software for real hardware.
- Experience with Linux-based hardware platforms, embedded Linux, OpenBMC, Redfish, BMCWeb, IPMI boundaries, BIOS/UEFI, bootloaders, firmware update systems, kernel drivers, RTOS, or fleet management software.
- Strong knowledge of hardware and software interfaces including I2C, SMBus, PMBus, SPI, PCIe, Ethernet, USB, UART, GPIO, JTAG, power controllers, board-level debug tools, or protocol analyzers.
- Demonstrated ability to debug live hardware using logs, packet captures, firmware traces, bus captures, lab hosts, BMC journals, Linux tooling, and controlled experiments.
- Experience with hardware bring-up, manufacturing or qualification testing, system diagnostics, release validation, or deployment of high-performance compute, accelerator, server, networking, storage, or embedded platforms.
- Ability to reason across software, firmware, hardware, manufacturing, and operations boundaries and turn ambiguous problems into requirements, designs, tests, and decisions.
- Experience working with external vendors, manufacturing partners, or partner engineering teams to define deliverables, review technical work, and drive issues to closure.
- Familiarity with secure boot, firmware signing, device provisioning, attestation, certificate handling, trusted update flows, or access-control design is a plus.
- Candidates may need to meet legal status requirements under U.S. export control laws and regulations.
Benefits
- Hybrid schedule with 3 days per week onsite in San Francisco, California
- Relocation assistance available
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.