Solutions Engineer
Riverbed Technology, Inc.21 hours ago
London, United KingdomSenior
Responsibilities
- Serve as the technical subject matter expert throughout the sales process.
- Own technical presentations, demonstrations, and proof-of-concept projects.
- Collaborate with Sales to jointly manage the sales cycle and account plan.
- Identify customer requirements, alternative approaches, additional resources, and internal sponsors.
- Document business and technical requirements and create value-based proposals that address customer pain points.
- Guide the technical sales cycle toward technical close and business win.
- Build relationships with partner ecosystem contacts and collaborate with Channel Sales.
- Oversee product and solutions training and enablement for partners.
Requirements
- Several years of experience in Solutions Engineering, technical pre-sales, or enterprise IT consulting.
- Hands-on experience with DEX, EUEM, End User Experience Monitoring, or adjacent digital workplace technologies.
- Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures.
- Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions.
- Ability to learn and adopt a broad enterprise platform beyond a core specialization.
- Ability to connect technical insights to business outcomes and engage technical and C-level audiences.
- Strong presentation, storytelling, communication, collaboration, organization, and customer-focused skills.
- Ability to travel up to approximately 40%.
Benefits
- London-based hybrid work arrangement.
- Flexible workplace policies.
- Employee resource groups and learning and development resources.
- Career progression pathways and community engagement initiatives.
- Global employee wellness programs supporting physical, emotional, and financial well-being.
- Benefits and perks vary by country.
Categories
Solutions Engineering
About Riverbed Technology, Inc.
Riverbed Technology builds enterprise software and appliances for network and application performance, including unified observability, SD-WAN, WAN optimization, and cloud visibility. It sells subscriptions, software, and support to large enterprises and public sector organizations to monitor, troubleshoot, and accelerate digital experiences across hybrid and cloud networks. Founded in 2002 and headquartered in San Francisco, the company is privately held and owned by Vector Capital.