Solutions Engineer, Jeddah KSA
Trend Micro2 months ago
Jeddah, Saudi ArabiaMid Level
Responsibilities
- Serve as the technical bridge between sales representatives and presales customers.
- Guide customers and prospects in selecting and deploying Trend Micro Next-Gen security solutions.
- Understand customer needs, risks, technology gaps, onboarding requirements, and product experience.
- Design customer solutions and provide leadership in security architecture and technical strategy.
- Deliver technical demonstrations, presentations, webinars, workshops, and industry-event talks.
- Train customers, prospects, sales staff, and channel partners on Trend Micro solutions.
- Enable partners to position, propose, and sell Trend Micro products and solutions.
- Maintain relationships with product management, product marketing, technical support, customers, and partners.
- Support ongoing customer health and contribute to best practices, strategies, methodologies, and documentation.
- Maintain current technical knowledge through continuous learning and participation in technical communities.
Requirements
- At least 3 years of experience delivering high-quality presales support and solutions.
- Strong understanding of SOC operations, security analytics, cloud architecture, cloud-native application security, SASE, CASB, and zero trust.
- Excellent understanding of public cloud technologies such as AWS and Azure.
- Knowledge of Microsoft O365, Azure, Google, and AWS services is advantageous.
- Exposure to firewalls, content security, intrusion prevention, encryption, data leakage, data protection, and security monitoring is advantageous.
- Strong written and spoken English communication skills.
- Strong interest in cybersecurity and passion for customer security.
- Strong presentation, storytelling, public-speaking, problem-solving, and customer-engagement skills.
Benefits
- Onsite role in Jeddah, Saudi Arabia.
- Inclusive workplace emphasizing equity, diversity, collaboration, innovation, and employee empowerment.
About Trend Micro
Trend Micro builds cybersecurity software and cloud services for enterprises, governments, and consumers, including endpoint, network, email, and cloud workload protection unified in the Trend Vision One platform. The company sells subscriptions and licenses with managed threat detection and response. Founded in 1988 and headquartered in Tokyo, it is a public company on the Tokyo Stock Exchange with global operations and longstanding partnerships with major cloud providers.