Manufacturing Solutions Engineer
Tulip Interfaces1 day ago
Somerville, MA, USAMid Level / Senior
H1B sponsor
Base Salary
$90k - $125k/yr
Responsibilities
- Partner with customers to understand operational challenges, goals, and success criteria and support solution architecture.
- Develop, configure, and implement Tulip solutions alongside customers and partners.
- Support enterprise customer projects from kickoff through delivery while ensuring timely, high-quality outcomes.
- Build trusted relationships across customer organizations from the shop floor to the C-suite.
- Provide ongoing technical support, diagnose issues, and drive resolutions.
- Use knowledge of MES, ERP, and device integration to guide implementation decisions.
- Communicate customer insights and feedback to Product and Engineering teams.
- Improve internal processes, playbooks, and delivery frameworks.
Requirements
- 3-5+ years of experience in manufacturing, operations technology, or a related field, including customer-facing project leadership.
- Experience with Operations Technology such as MES, ERP, or similar systems; system architecture and implementation experience is preferred.
- Experience with system and device integration in manufacturing.
- A proven track record leading Lean Manufacturing or continuous improvement initiatives and identifying shop-floor opportunities.
- Strong project management, organizational, written, and verbal communication skills, including enterprise-level engagement management.
- Bachelor of Science in Engineering or a similar field.
- Willingness to travel 25% within North America.
Benefits
- Hybrid work environment in Somerville, MA with at least three days per week in the office.
- Company equity and a competitive benefits package including health, dental, vision, disability, life insurance, AD&D, FSA, commuter benefits, parental leave, and 401(k).
- Flexible work schedule and unlimited vacation policy.
- Virtual company events, happy hours, fitness subsidies, and a dog-friendly office.
Categories
Solutions Engineering
About Tulip Interfaces
Tulip Interfaces builds a no-code, cloud-based platform for frontline manufacturing operations to create connected apps that guide operators, track production, and analyze real-time data. The company sells software subscriptions and implementation services to manufacturers in sectors such as complex manufacturing, pharmaceuticals, and medical devices. Founded in 2012 as an MIT spinoff, Tulip is privately held and headquartered in Somerville, Massachusetts, with international offices including Tel Aviv, Munich, Tokyo, Budapest, and Singapore.