1 day ago
Gurgaon, IndiaEntry Level
Responsibilities
- Analyze, debug, and remediate print and electronic communication issues across multiple teams.
- Provide technical support for system defects in test and production environments.
- Collaborate with product teams to define and implement technical solutions.
- Identify requirements gaps and provide technical input to improve solution design and functionality.
- Configure, plan, test, and provide guidance for systems aligned with client and product specifications.
- Design or advise on product-level solutions and customize base code or develop client-specific code.
- Support cloud-based systems and use AWS EC2, Linux servers, commands, and logs to troubleshoot errors.
- Lead support initiatives that align application and technology support with business objectives and long-term scalability.
Requirements
- Bachelor's degree required, preferably in Computer Science.
- 4–6 years of experience in technology.
- 1–2 or more years of experience working with print and electronic communications.
- Experience with Smartcomm or Quadient Inspire and Scaler.
- Proficiency with JavaScript, cloud technologies, and AWS, including EC2.
- Experience with Linux servers, commands, and log access for debugging.
- Advanced knowledge of JSON, XML, and CSV data formats.
- Strong verbal and written communication, analytical, and problem-solving skills.
- Foundation in Agile principles and the ability to learn and apply new technologies.
Benefits
- Competitive total rewards package.
- Continuing education and training.
- Potential for growth within a worldwide organization.
Tech Stack
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