2 months ago
Gurgaon, IndiaEntry Level
Responsibilities
- Analyze, debug, and remediate print and electronic communication issues across multiple teams.
- Provide technical support for system defects in test and production environments.
- Collaborate with product teams to define and implement technical solutions.
- Identify requirements gaps and provide technical input to improve solution design and functionality.
- Configure, plan, test, and provide guidance for systems aligned with client and product specifications.
- Design or advise on product-level solutions and customize base code or develop client-specific code.
- Support cloud-based systems and use AWS EC2, Linux servers, commands, and logs to troubleshoot errors.
- Lead support initiatives that align application and technology support with business objectives and long-term scalability.
Requirements
- Bachelor's degree required, preferably in Computer Science.
- 4–6 years of experience in technology.
- 1–2 or more years of experience working with print and electronic communications.
- Experience with Smartcomm or Quadient Inspire and Scaler.
- Proficiency with JavaScript, cloud technologies, and AWS, including EC2.
- Experience with Linux servers, commands, and log access for debugging.
- Advanced knowledge of JSON, XML, and CSV data formats.
- Strong verbal and written communication, analytical, and problem-solving skills.
- Foundation in Agile principles and the ability to learn and apply new technologies.
Benefits
- Competitive total rewards package.
- Continuing education and training.
- Potential for growth within a worldwide organization.
Tech Stack
Categories
About Alight
Alight provides cloud-based benefits administration and human capital solutions to large employers, combining its Alight Worklife platform with outsourced services for health, wealth, leave, and wellbeing programs. It earns revenue through SaaS subscriptions and long-term managed services and consulting. Headquartered in Deerfield, Illinois, Alight was carved out of Aon’s benefits outsourcing business by Blackstone in 2017 and is now publicly traded on the NYSE (ticker: ALIT).